Kajabi Employee Reviews | Comparably
Kajabi Claimed Company
Kajabi is the leading all-in-one knowledge commerce platform which helps people package and sell their knowledge into profitable online courses, coaching programs, membership sites, and more. read more
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EMPLOYEE
PARTICIPANTS
150
TOTAL
RATINGS
4179

Kajabi Employee Reviews

Out of 855 Kajabi employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Kajabi improve their work culture. The HR team, with 98% positive reviews, reports the best experience at Kajabi compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Engaged and passionate about our mission

Review from Finance Dept

Ahad at least is approachable and willing to listen to employees.

Review from Customer Success Dept

They are reachable and transparent with the product strategy.

Review from Design Dept

They are starting to make themselves more available and a couple really meet people where they are at.

Review from Design Dept

Its a very open door policy

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

Be real, be honest, be forthcoming, be consistent. We're all currently sprinting towards untenable deadlines with half-baked-at-best plans and diminishing support. ICs are leaving, green leaders are replacing them with big ideas but no grounding in reality.

Stop trying to do everything, everywhere, all at once. Slow down and define 3-5 clear priorities instead of 10+.

Review from Marketing Dept

alignment amongst each other top down

-Keeping lower level team members better informed overall. -Accommodating team members' work preferences. -Enabling team members to achieve their career goals and providing clear and achievable action items. -Stop micromanaging. -Trust team members to do their job.

Review from Marketing Dept

More transparency. Solving for the big issues that are creating blockers for employees instead of just adding more on their plates. PRIORITIZING. Not always just talking about whats not working, but what people are doing well and giving some positive reinforcement. Actually stopping burnout.

Review from Marketing Dept

What is the best part about your compensation package?

Compensation Reviews

Unlimited time off and sick time really makes life much easier and stress-free

Review from Design Dept

Medical benefits are great here!

Review from Design Dept

Base salary is good .

Review from Marketing Dept

Medical, 401 K match, PTO

Review from Operations Dept

Very satisfied with the insurance coverage for my family and the 401k match. Also like the other perks like Incentfit

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

higher compensation and a clear path of career growth

Review from Marketing Dept

I'm underpaid relative to my colleagues and industry standards. I've brought this up multiple times to different leaders, with no solution. The best I've gotten was an instruction to "not focus on compensation".

I was not educated on the salary range available when i started and was given the bottom of the range. Therefore regardless of yearly increases, i'm still underpaid in comparison to my coworkers. Unfortunately since it's technically within the range, it's not looked at as an issue.

Review from Customer Success Dept

My team is being asked to do so many things outside of our role and yet, we're not being compensated for it. The goals to reach a promotion or raise are non-existent and, despite extremely high performance, raises were not given for said performance. Instead, raises were given to even out pay bands.

Review from Customer Success Dept

Total conpensation / salary bumps not limited to a %

Review from Product Dept

What are some of the best things about your team?

Team Reviews

talented, helpful and passionate about our customers

Review from Marketing Dept

Everyone is dedicated and doing the best they can. Most are honest about the common and shared struggles we face with unstable and directionless leadership.

We are all willing to help each other. I really do have the best team!

Review from Customer Success Dept

Everyone here cares about the company and is working to make it successful

Review from Finance Dept

We are all here to help each other, collaborate, and go above and beyond for one another.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

alignment on the company / department goal

Review from Engineering Dept

entitlement needs to be taken down a notch. They are not better than me and they need to know that we are equals.

Review from Operations Dept

The culture is so rooted in fear and has become ao toxic that employees are afraid to speak ipenly to one another for fear of conversations being shared with the president or CEO. Information is purposefully distorted and withheld. I avoid speaking to coworkwrs when possible; its tiring for all us.

Review from Product Dept

They don't tend to spend time solving problems and ask for help too quickly before trying to figure things out, but in general I work well with my coworkers and would just like to see more proactivity.

Review from Engineering Dept

Communication and getting out of work silos.

Review from Marketing Dept

What is most positive about the culture and environment at your company?

Environment Reviews

most people are helpful and knowledgeable

Review from Marketing Dept

The people are exceptional and work very hard.

Review from Customer Success Dept

Always listening to the user's needs as a starting point for improvement in the company and product

Review from Design Dept

overall very polite and nice and treated like adults, there a few close friends and long term career connections i have made here too!

Review from Design Dept

People here prioritize being nice to each other which is honestly refreshing

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

I'd like for the work culture, at least in my department, to focus less on maximum efficiency driven by metrics and instead more on creating an environment where quality of work is valued and employees are incentivized to develop and stay with the company.

Review from Customer Support Dept

adoption to change. this org still operates like 2 billion$ startup and that is alright as a culture to some degree but can conduct operations like that refined business process needed across the org but teams are to concerned with operating with no operational guardrails

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

Make candidates feel comfortable, less stressed

Review from Product Dept

Transparent, Quick, streamlined and focused

Review from HR Dept

Timely manner- they make sure that interview will start and end in a specific time frame

Review from Customer Support Dept

It was very casual, but the questions were relevant. No time was wasted

Review from Customer Support Dept

The chance to meet with both my managers and my peers during the interview process.

Review from Marketing Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Kajabi yet.
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What makes you most happy at work?

Outlook Reviews

helping entrepreneurs grow their business

Review from Marketing Dept

Helping our clientele and working with my coworkers.

Review from Customer Success Dept

Having room to impact the product

Review from Design Dept

I am happy to have been able to switch roles through Kajabi's support and my own effort

Review from Design Dept

Im able to have an impact

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

Diversity at the top is no longer a nice-to-have. It's required, demanded both internally and by customers. Pay inequality is rampant, fix it. We've lost many great ICs & replaced them instead with VPs who do more talking than working. They're assigning work with no one left to execute.

Stop hiring outside leaders instead of promoting. The only promotions that have happened within marketing for the past 2 years were adding "senior" in front of titles & one Director-to-VP who was subsequently demoted back to Director. (Effectively boxing out the only Black woman leader we've had.)

Leadership wants us to do everything unrealistically fast, sets unrealistic expectations for results, and then wonders why the outcome isn't what they wanted.

Review from Marketing Dept

Think more holistically about the experience of all employees at a primarily remote company. Hybrid isn't working, needs to be more team or manager based. SLOW the burnout. Be clear about priorities and not try to do everything at once. More accountability to Sr leadership to solve problems.

Review from Marketing Dept

1. Fix comp. 2. Stop creating an environment where good people leave due to bad managers and bad pay. 3. Think through growth pacing. Stop claiming there's some higher power "structure" or "process" preventing reasonable treatment of employees. C suite can't keep pretending they're powerless to HR.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Kajabi yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Kajabi yet.
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