Sam's Club Competitors | Comparably
Sam’s Club is a membership retail warehouse club. read more
EMPLOYEE
PARTICIPANTS
2769
TOTAL
RATINGS
21045

Sam's Club Competitors

Sam's Club competitors include Costco, Rakuten, Lowe's Home Improvement, Chiquita Brands International and Walmart. Sam's Club ranks 4th in Diversity Score on Comparably vs its competitors. See below how Sam's Club compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
4th
Product Quality
6th
NPS Rank
6th
Pricing Rank
5th
Customer Service
6th

Sam's Club Competitors at a Glance

Product Quality Score Comparison

Sam's Club Ranks 6th in Product Quality Score

1190 Customers rate Sam's Club's Product Quality Score a 2.9/5, which ranks it 6th against its competitors, below Lowe's Home Improvement.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Chiquita Brands International
    4 / 5
  3. 3rd
    Rakuten
    3.7 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Lowe's Home Improvement
    3.1 / 5
  6. 6th
    Sam's Club
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Chiquita Brands International81
3Rakuten74
4Walmart70
5Lowe's Home Improvement62
6Sam's Club59
NPS Comparison

Sam's Club Ranks 6th in Net Promoter Score

1406 Customers rate Sam's Club's Net Promoter Score a -8, which ranks it 6th against its competitors, below Lowe's Home Improvement. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sam's Club to a friend?”.

  1. 1st
    Chiquita Brands International
    55
  2. 2nd
    Costco
    50
  3. 3rd
    Rakuten
    15
  4. 4th
    Walmart
    7
  5. 5th
    Lowe's Home Improvement
    -4
  6. 6th
    Sam's Club
    -8
NPS Comparison
RankCompany Score
1Chiquita Brands International55
2Costco50
3Rakuten15
4Walmart7
5Lowe's Home Improvement-4
6Sam's Club-8
Pricing Score Comparison

Sam's Club Ranks 5th in Pricing Score

1067 Customers rate Sam's Club's Pricing Score a 3.1/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    Chiquita Brands International
    3.8 / 5
  3. 3rd
    Rakuten
    3.5 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Sam's Club
    3.1 / 5
  6. 6th
    Lowe's Home Improvement
    3 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2Chiquita Brands International76
3Rakuten71
4Walmart70
5Sam's Club62
6Lowe's Home Improvement61
Customer Service Comparison

Sam's Club Ranks 6th in Customer Service

1000 Customers rate Sam's Club's Customer Service a 2.7/5, which ranks it 6th against its competitors, below Lowe's Home Improvement.

  1. 1st
    Costco
    4.2 / 5
  2. 2nd
    Rakuten
    3.6 / 5
  3. 3rd
    Walmart
    3.4 / 5
  4. 4th
    Chiquita Brands International
    3.3 / 5
  5. 5th
    Lowe's Home Improvement
    2.9 / 5
  6. 6th
    Sam's Club
    2.7 / 5
Customer Service Comparison
RankCompany Score
1Costco84
2Rakuten73
3Walmart68
4Chiquita Brands International66
5Lowe's Home Improvement58
6Sam's Club55
Overall Culture Score Comparison

Sam's Club Ranks 6th in Overall Culture Score

2769 Employees rate Sam's Club's Overall Culture a 57/100, which ranks it 6th against its competitors, below Chiquita Brands International. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Costco
    77 / 100
  2. 2nd
    Rakuten
    68 / 100
  3. 3rd
    Lowe's Home Improvement
    64 / 100
  4. 4th
    Walmart
    62 / 100
  5. 5th
    Chiquita Brands International
    62 / 100
  6. 6th
    Sam's Club
    57 / 100
Overall Culture Score Comparison
RankCompany Score
1Costco77
2Rakuten68
3Lowe's Home Improvement64
4Walmart62
5Chiquita Brands International62
6Sam's Club57
eNPS Comparison

Sam's Club Ranks 6th in Employee Net Promoter Score

2286 Employees rate Sam's Club's Employee Net Promoter Score a -34, which ranks it 6th against its competitors, below Walmart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sam's Club to a friend?”.

  1. 1st
    Costco
    26
  2. 2nd
    Rakuten
    13
  3. 3rd
    Lowe's Home Improvement
    -6
  4. 4th
    Chiquita Brands International
    -13
  5. 5th
    Walmart
    -23
  6. 6th
    Sam's Club
    -34
eNPS Comparison
RankCompany eNPS
1Costco26
2Rakuten13
3Lowe's Home Improvement-6
4Chiquita Brands International-13
5Walmart-23
6Sam's Club-34
Gender Score Comparison

Sam's Club Ranks 5th in Gender Score

197 Employees rate Sam's Club's Gender Score a 61/100, which ranks it 5th against its competitors, below Walmart. The Gender Score tracks how positively women rate their experience at Sam's Club.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Lowe's Home Improvement
    67 / 100
  3. 3rd
    Rakuten
    67 / 100
  4. 4th
    Walmart
    64 / 100
  5. 5th
    Sam's Club
    61 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Lowe's Home Improvement67
3Rakuten67
4Walmart64
5Sam's Club61
Diversity Score Comparison

Sam's Club Ranks 4th in Diversity Score

184 Employees rate Sam's Club's Diversity Score a 63/100, which ranks it 4th against its competitors, below Lowe's Home Improvement. The Diversity Score tracks how positively diverse employees rate their experience at Sam's Club.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Walmart
    66 / 100
  3. 3rd
    Lowe's Home Improvement
    64 / 100
  4. 4th
    Sam's Club
    63 / 100
  5. 5th
    Rakuten
    60 / 100
  6. 6th
    Chiquita Brands International
    60 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Walmart66
3Lowe's Home Improvement64
4Sam's Club63
5Rakuten60
6Chiquita Brands International60

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