50
NPS Score
VS
Costco
- EMPLOYEE
PARTICIPANTS - 2531
- TOTAL
RATINGS
Sam's Club
- EMPLOYEE
PARTICIPANTS - 2770
- TOTAL
RATINGS
Costco vs Sam's Club
Compare Costco versus Sam's Club for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2531 employees and customers of Costco and 2770 employees and customers of Sam's Club.
Costco
Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.
Sam's Club
Sam's Club's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sam's Club. Their current valuation is $382.05B.
4.3/5
Product Quality
2.9/5
4.1/5
Pricing
3.1/5
4.2/5
Customer Service
2.7/5
| 68% | Promoters |
|---|---|
| 14% | Passive |
| 18% | Detractors |
Net Promoter Score
Winner by 58
-8
NPS Score
| 41% | Promoters |
|---|---|
| 10% | Passive |
| 49% | Detractors |
See how Costco compares to its competitors
See how Sam's Club compares to its competitors
Working at Costco vs Working at Sam's Club
79 / 100
CEO Rating
Winner by 22%
57 / 100
CEO Rating
Costco
Costco doesn't have enough ratings to calculate the Team Culture Ratings.
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Sam's Club
Employees at Sam's Club rate their CEO, Kathryn McLay, 57/100. This score is 22% lower than the scores of Costco's CEO, W. Craig Jelinek. Employees in the Design and Engineering departments rate Kathryn McLay the highest.