Cable One – When i first started i loved it, it was more about customer experience, building rapport, and helping as much as possible, over the last couple years it has moved more towards pushing numbers and stats and less and less cx based. When changes are made are executed poorly cause issues systemwide | Comparably

Cable One – When i first started i loved it, it was more about customer experience, building rapport, and helping as much as possible, over the last couple years it has moved more towards pushing numbers and stats and less and less cx based. When changes are made are executed poorly cause issues systemwide

Cable One Angeforderte Firma
Internet, Phone & Cable Provider Weiterlesen
MITARBEITER
TEILNEHMER
72
GESAMT
BEWERTUNGEN
766
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When i first started i loved it, it was more about customer experience, building rapport, and helping as much as possible, over the last couple years it has moved more towards pushing numbers and stats and less and less cx based. When changes are made are executed poorly cause issues systemwide

Was macht Sie bei der Arbeit am glücklichsten?

Money and working from home

Was braucht das Führungsteam, um besser zu werden?

Rolling out changes and communication

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

We're expecting to do more and more and when other departments are disbanding the work load goes to another department thats already struggling, so they are expected to do more with no change in pay

Other Employee Reviews for Cable One

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