Consumers Energy is one of the nation's largest combination utilities, providing electric and natural gas service. Weiterlesen
Underpaid, underappreciated, left out of bonuses, horrible union that doesnt care about call center, and micromanaged beyond reason.
Was braucht das Führungsteam, um besser zu werden?
Appreciating or at least respecting the call center.
Was hat Ihnen am Interviewprozess am besten gefallen?
Their creativity in lying and setting false expectations.
Was sind einige der besten Dinge an Ihrem Team?
We all hate this company with an equal passion.
Was läuft falsch und wie kann es verbessert werden?
Call center is not paid enough to actually care about customers.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
We are paid far below national average for utility customer support. They admit to this in our contract negotiations, and are against any efforts to get us anywhere near the average.
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