Consumers Energy is one of the nation's largest combination utilities, providing electric and natural gas service. read more

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 575

CEO: Patricia Poppe

Consumers Energy Competitors

Consumers Energy competitors include DTE Energy, Anaplan and Direct Energy. Consumers Energy ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Consumers Energy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank

3rd

eNPS Rank

2nd

Gender Rank

3rd

Diversity Rank

2nd

Product Quality

2nd

NPS Rank

2nd

Pricing Rank

2nd

Customer Service

2nd

See Consumers Energy Culture vs Competitors:

Consumers Energy Competitors
Rank	Company	Score
1	DTE Energy	76
2	Consumers Energy	66
3	Anaplan	64
4	Direct Energy	55

Consumers Energy Competitors at a Glance

CEO Ratings Comparison

Consumers Energy's CEO Score Ranks 3rd

57 Employees at Consumers Energy rate Patricia Poppe a 62 out of 100, which ranks them 3rd below Anaplan's CEO,Frank Calderoni. Last rating was months ago.

CEO Ratings Comparison
Rank	CEO	Company	Score
1	Gerard Anderson	DTE Energy	77
2	Frank Calderoni	Anaplan	66
3	Patricia Poppe	Consumers Energy	62
4	Badar Khan	Direct Energy	48

Product Quality Score Comparison

Consumers Energy Ranks 2nd in Product Quality Score

82 Customers rate Consumers Energy's Product Quality Score a 2.8/5, which ranks it 2nd against its competitors, below Anaplan.

Product Quality Score Comparison
Rank	Company	Score
1	Anaplan	76
2	Consumers Energy	56
3	DTE Energy	49
4	Direct Energy	34

NPS Comparison

Consumers Energy Ranks 2nd in Net Promoter Score

103 Customers rate Consumers Energy's Net Promoter Score a -26, which ranks it 2nd against its competitors, below Anaplan. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Consumers Energy to a friend?”.

NPS Comparison
Rank	Company	Score
1	Anaplan	11
2	Consumers Energy	-26
3	DTE Energy	-30
4	Direct Energy	-71

Pricing Score Comparison

Consumers Energy Ranks 2nd in Pricing Score

74 Customers rate Consumers Energy's Pricing Score a 2.3/5, which ranks it 2nd against its competitors, below Anaplan.

Pricing Score Comparison
Rank	Company	Score
1	Anaplan	71
2	Consumers Energy	46
3	DTE Energy	45
4	Direct Energy	33

Customer Service Comparison

Consumers Energy Ranks 2nd in Customer Service

72 Customers rate Consumers Energy's Customer Service a 2.5/5, which ranks it 2nd against its competitors, below Anaplan.

Customer Service Comparison
Rank	Company	Score
1	Anaplan	73
2	Consumers Energy	50
3	DTE Energy	46
4	Direct Energy	28

Overall Culture Score Comparison

Consumers Energy Ranks 2nd in Overall Culture Score

80 Employees rate Consumers Energy's Overall Culture a 66/100, which ranks it 2nd against its competitors, below DTE Energy. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

Overall Culture Score Comparison
Rank	Company	Score
1	DTE Energy	76
2	Consumers Energy	66
3	Anaplan	64
4	Direct Energy	55

eNPS Comparison

Consumers Energy Ranks 2nd in Employee Net Promoter Score

58 Employees rate Consumers Energy's Employee Net Promoter Score a 7, which ranks it 2nd against its competitors, below DTE Energy. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Consumers Energy to a friend?”.

eNPS Comparison
Rank	Company	eNPS
1	DTE Energy	27
2	Consumers Energy	7
3	Anaplan	-7
4	Direct Energy	-24

Gender Score Comparison

Consumers Energy Ranks 3rd in Gender Score

6 Employees rate Consumers Energy's Gender Score a 65/100, which ranks it 3rd against its competitors, below Anaplan. The Gender Score tracks how positively women rate their experience at Consumers Energy.

Gender Score Comparison
Rank	Company	Score
1	DTE Energy	83
2	Anaplan	68
3	Consumers Energy	65

Diversity Score Comparison

Consumers Energy Ranks 2nd in Diversity Score

3 Employees rate Consumers Energy's Diversity Score a 62/100, which ranks it 2nd against its competitors, below DTE Energy. The Diversity Score tracks how positively diverse employees rate their experience at Consumers Energy.

Diversity Score Comparison
Rank	Company	Score
1	DTE Energy	77
2	Consumers Energy	62
3	Anaplan	43

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