Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy
leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
pay me wages on par with the industry.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
listen to the client instead of pushing your agenda for personal gain
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
hire leaders who understand the local markets in which INfosys wants to hire within
Was braucht das Führungsteam, um besser zu werden?
be honest, be compassionate and recognize that employees are humans that deserve respect, and time with their families. Practices in the office that work in one country typically do not work in USA. Infosys is an international company, but struggles to be a global one.
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