Terminix – Copesan is a hurdle causing national account losses. Regional companies must redirect clients to Copesan who cannot even enter service orders in a timely & complete manor. Acquisition transition team-complete disjointed nightmare. Paying starvation wages to CSR's who deal with a disjointed process. | Comparably

Terminix – Copesan is a hurdle causing national account losses. Regional companies must redirect clients to Copesan who cannot even enter service orders in a timely & complete manor. Acquisition transition team-complete disjointed nightmare. Paying starvation wages to CSR's who deal with a disjointed process.

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Terminix protects homes like yours for more than 85 years. Weiterlesen
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Copesan is a hurdle causing national account losses. Regional companies must redirect clients to Copesan who cannot even enter service orders in a timely & complete manor. Acquisition transition team-complete disjointed nightmare. Paying starvation wages to CSR's who deal with a disjointed process.

Was macht Sie bei der Arbeit am glücklichsten?

Being able to assist customers and dispatch service techs

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Nothing. No one wants to take responsibility for their errors. Admin department and copesan do thier jobs wrong and exclude information slowing uo the service for customers

Was braucht das Führungsteam, um besser zu werden?

Lift your wages and might retain some employees and not have so much turn over, support your csr's instead of having them finance thier own equipment for the job, fix your process. Disjointed software that complicates and slows down service. No pay raises for merit and barely raise equivelent CPI.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

When I have co workers we support eachother well but I don't have coworkers. 6 months in advance we knew were going to have staff shortages no moves were made until. We were down to 1. Me. Controlling and dispatching 8 different regions alone with intermittent help from the higher ups at best.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

3000 monthly gross, 2000 after taxes, minus health care for 2, leaves 400 a week in everyone's pockets to pay rent, buy groceries, utilities. I WOULD ASK THE CEO : PLEASE SHOW US 5 YEAR EMPLOYEES A BUDGET FOR HOW WE CAN AFFORD TO LIVE ON A SINGLE INCOME? There is ZERO!-NO opertunity for advancement

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