Terminix Leadership Employee Reviews
What do you like best about the leadership team?
Personal and hands off with me.
They will push you to your goals
The managers from Branch 2289 in McKinney, TX are, by far, the best leadership I have ever worked for in any career I have been in.
Works with others and makes sure all is good and safe.
Review from Product Dept
Their willingness to help everybody no matter what the problem is and how knowledgeable they are when you need to ask a question
Listening and understanding, very helpful and supportive
Its helpful to me and my learning skills
Goodfood good good good. Good
They keep it fun while teaching us so much. We get a lot of personal tips from them because they have been with Terminix for several years.
They are very good people
They communicated nice down to earth people
Review from Product Dept
We learn to communicate and understand
Very supportive and kind so
Listens to concerns and explains reasons for ways certain things are done and helps you through tough situations
They are very supportive and understand that you have a life
Great working with you guys
its good, but they are rushing to make young people leaders who do not have the maturity for it.
Review from Customer Support Dept
Very personable and team focused.
Review from Product Dept
My branch has a terrible branch manager, however even with that our service managers do good to provide us with what we need to succeed. Yet our branch manager has never worked in the industry before and only cares about metrics, and apparently doesnt understand customer service very well.
Review from Operations Dept
they are motivated and do well at their job
Review from Customer Support Dept
What does the leadership team need to get better at?
Helping with retention of employees and quality control for customers.
Following the policies they try to enforce
Accountability Not using their years of experience as a reason to be lazy.
Learning about the rights employees have, actually helping them grow, and for sure accountability.
Review from Customer Support Dept
Finding better EXPERIENECED leaders with integrity. They also need to promote better work life balance for employees. People should not feel like they are being punished for taking time off.
Scheduling and appreciation for employees
Clear house and hire people who actually care about others.
Be customer oriented. Way to many cancelations.
Communication is the key. Terminix drops new programs every day on employees
Review from Customer Support Dept
Break the whole company down and build it back up.
Review from Operations Dept
Training And organizing internal policies
Need to get better peoples skills
Need to get better at communicating
They care more about their own personal gains than other employees
Review from Sales Dept
Taking responsibility for their endless mistakes and lack of leadership
Understanding that they work for us.
New managmemt and New payment plain
Lift your wages and might retain some employees and not have so much turn over, support your csr's instead of having them finance thier own equipment for the job, fix your process. Disjointed software that complicates and slows down service. No pay raises for merit and barely raise equivelent CPI.
Handling HR related issues would be a great start
Respecting their staff at all levels
Review from Sales Dept