D
56/100
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Terminix Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
The things i get to do, the industry itself is great.
Meeting with coworkers that understand
Review from Sales Dept
Being around my crew learning
Being able to assist customers and dispatch service techs
Talking to customers and making them happy
The satisfaction we get from our customers especially when you treat them like family
the excitement of working alone, besides the customers calling in
Review from Customer Support Dept
Seeing the people that you have had a positive impact on.
Review from Product Dept
Interacting with customers and getting paid
Review from Operations Dept
my friends who I worked with for 10 years together
Review from Customer Support Dept
I feel of use to people for once in my life. Actually being able to help people in need, and making their world a little bit brighter. This doesn’t pertain to every customer, but I enjoy serving those in dire stra
Review from Operations Dept
My coworkers make me happy at work.
Review from Customer Support Dept
Helping people
Review from Sales Dept
Nothing really. I just do my job and get paid
Review from Operations Dept
Taking care of my customers
Review from Operations Dept
Happy customers. Busy day and the materials and equipment always there to complete jobs
Review from Operations Dept
Making customers happy and solving customer's problems
Being able to satisfy customers
Getting to talk to and visit customers
I'm most happy when the customers are happy
What's going wrong and how can it be improved?
Paid better. Give me what im worth.
Review from Product Dept
Everything is wrong they can pay what they owe and do what they should have done
Lack of communication with branches and customers
Review from Customer Support Dept
Pay us for all the hours we are on the clock working for you
Review from Product Dept
Terminix is well aware of what's wrong with the company as a whole. "Leadership" will never try to improve anything, and I will not waste my time providing suggestions in regards to such.
Review from Customer Support Dept
They’re not taking care of us technicians. They’re making us do
Review from Customer Support Dept
They should know, listen to the customer.
No accountability, no integrity, constant lying. Install strong new management at to force extreme culture change
Refusal of management to take any responsibility for their constant micromanagement and leadership failures. Get rid of the most egregious violators
Techs and inspectors don't always show up. If customers have termite protection and termites eat their home it is literally a battle to get terminix to do their part by fixing the damages. If inspectors think customers will not buy more services they no show to those appointments.
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