Williams-Sonoma – Lack of communication between departments. Bad systems. Little to no communication with customer to prevent issues with company. Issues customers call about show we as a company don't really care about our products. Not really proud to work here anymore.
Lack of communication between departments. Bad systems. Little to no communication with customer to prevent issues with company. Issues customers call about show we as a company don't really care about our products. Not really proud to work here anymore.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Some coworkers try to be positive and realistic.
Was hat Ihnen am Interviewprozess am besten gefallen?
It was comfortable and easy. Did it at home. Was able to take my time and work on my responses.
Was läuft falsch und wie kann es verbessert werden?
Just seems like there is little to no care about the actual customer experience for a luxury brand. If we made the business more customer focused, it would be better for everyone involved and we'd probably keep a good reputation.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
I don't interact with coworkers often enough to judge them. The ones I do interact with are a coin toss and will either help or they won't. We'd work better together if we had established teams and systems to work with each other within.. not just queues and metrics.