Xanterra Angeforderte Firma
Xanterra Parks & Resorts is a global diversified travel & hospitality company. Weiterlesen
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It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees.
Was hat Ihnen am Interviewprozess am besten gefallen?
Really don't remember if I interviewed- was hired over twenty years ago.
Was sind einige der besten Dinge an Ihrem Team?
We work hard despite the fact that we receive little to no recognition and our supervisors rarely communicate with us.
Was gefällt Ihnen an Ihrem Unternehmen am besten?
I like the potential I see to create great experiences for our guests and the chance to meet people from all over the world.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I have worked.in my position 20 years, and as the lead 15. I make eighty cents more an hour than a trainee. Experience and skill should count for something.
Was möchten Sie in Ihrem Unternehmen am liebsten verbessert sehen?
Respect.for employees. A new general manager and a manager or supervisor for the position I am in - not reporting to someone who has no idea what my responsibilities are.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
A new general manager! Employees treated as assets and not liabilities. Better pay and recognition for years worked and skills learned. Focus on providing good guest service and not just on trimming the budget- especially the labor budget.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Could work together better if we were given the same opportunities for training, encouragement and developmental other departments. Also, if we actually had a supervisor that knew our jobs. Xanterra cut the position and there a no managers or supervisors that actually do the job.
Was läuft falsch und wie kann es verbessert werden?
Employee morale is negative due to an impersonal general manager that does not communicate with front line employees. This needs to change. Stop making so many cuts to hours in the busy season. Let employees have their microwaves and crockpots back. Supervusors need to have an understanding of jobs
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