Cooper's Hawk Winery & Restaurant Employee Reviews

The worst job I've ever had. Super high turnover rates amongst FOH and BOH staff. Low pay for anybody who is hourly. They prioritize Wine Clubs and threaten to punish, demote and reduce your hours if you do not sell enough wine clubs. They set unrealistic expectations. Managers do nothing on floor.

Revisión Publicado hace un mes

Couldnt care less about their emoloyees. All about money.

Revisión Publicado hace un año

The atmosphere, standards, and values are great. But there's no clear direction when you have 3 different chefs telling you to do things opposite of eachother.

Revisión Publicado hace un año

My experiences have been favorable. We have a great team. We all work hard to give the best service.

Revisión Publicado hace un año

bullying tactics such as restricting tables and shifts if not selling enough wine club, threats of hour loss or a weekend class to 'motivate' sales, aggressive and angry chef, lack of necessary equipment for service

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

They usually listen well t employee issues and take care int their response.

Revisión Publicado hace un año

They're always there for you when you need them.

Revisión Publicado hace un año

The communication is very good

Revisión Publicado hace 2 años

My EKM is GREAT, everyone else not so much

Revisión Publicado hace 3 años

I feel they care about me

Revisión Publicado hace 3 años

Caring for and accommodating their employees

Revisión Publicado hace un año

Communication. Treating staff like humans.

Revisión Publicado hace un año

Organization teamwork, communication, leadership, confidence

Revisión Publicado hace un año

Communication and not accusations and assumptions

Revisión Publicado hace un año

Being supportive and more manageable

Revisión Publicado hace 2 años

I don't have a compensation package so I don't even know what is it about?

Revisión Publicado hace un año

All plans are good plans

Revisión Publicado hace 3 años

Absolutely love the 401K match.

Revisión Publicado hace 3 años

Its ok, i can work work with it, but i deserve more. I work to hard.

Revisión Publicado hace 3 años

The 40% discount on wine and 50% off food at the restaurants on top of the monthly money on our employee cards

Revisión Publicado hace 3 años

Low pay for such high expectations. No quarterly, yearly or monthly bonuses/raises. If you cross-train to another position it's a $0.50 raise.

Revisión Publicado hace un mes

With a scratch kitchen being as much work as it and as detailed as it is its pay matches your plain Jane steak house for half the work and half the pressure. Making the joys of cooking and hard work feel unrewarded.

Revisión Publicado hace un año

I believe with my knowledge and background that I bring to Cooper's is more than other colleagues.

Revisión Publicado hace un año

my value is determined based SOLELY on wine club performance. No other attribute of my character, service, or work ethic have been considered

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Because coopers hawks management are unfair

Revisión Publicado hace 2 años

People will help out when necessary or will work together. People do pick up shifts (sometimes) but understaffing is so common due to high turnover.

Revisión Publicado hace un mes

Friendly nice,and helpful with eachother

Revisión Publicado hace un año

They were all very helpful and knowledgeable about things and taught me a great deal.

Revisión Publicado hace un año

We interact well. Most all are courteous. We genuinely care about each other.

Revisión Publicado hace un año

We communicate and support one another

Revisión Publicado hace 2 años

They are the only positive people i guess

Revisión Publicado hace un año

Act more like adults. Help each other out more often

Revisión Publicado hace 2 años

to stop sleeping with each other is a start as well as pouring 3 to 4 glasses of wine while clocked in. The Tasting Room Attendants are basically Hammered during shift and the managers seem to not care

Revisión Publicado hace 2 años

About 50% of the workers can’t improve, they are just terrible human beings at their core. These people wouldn’t get hired at other jobs with the attitude and work ethic they have here. There is no way to work better together, when the managers do nothing to discipline the bad peo

Revisión Publicado hace 3 años

Language and being professional and respecting one and other

Revisión Publicado hace 3 años

Some great people you will meet and become friends. This translate to helping each other out on the floor

Revisión Publicado hace un mes

The crew members not management

Revisión Publicado hace 7 meses

There are no positives. Management does not care about emoloyees.

Revisión Publicado hace un año

Very mixed culture and the environment could be better

Revisión Publicado hace un año

The team I work with. Great diversity. Concept of Coopers is great.

Revisión Publicado hace un año

Care about people more often

Revisión Publicado hace 3 años

Positive reinforcement, overall feeling of being valued, letting employees know there is an open door policy and they can discuss anything they have an issue with, responding to HotSchedules messages, making others feel celebrated, not tolerated. Build people up, thank them for working hard!

Revisión Publicado hace 4 años

Equal opportunity to all employees

Revisión Publicado hace 4 años

Supervisors who are properly trained.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The entire company is shooting itself in the foot at this point. It's basically the McDonald's of Wine now.

Revisión Publicado hace 5 años

No problem with this part

Revisión Publicado hace 7 meses

Just fast and easy. Good

Revisión Publicado hace un año

It was comfortable. A good experience.

Revisión Publicado hace un año

Meeting new prople and the demeanure & energy my interviewer had. ( they no linger work for the company) If they were a doctor i would of given 5 stars for their bedside manner.

Revisión Publicado hace 2 años

The chef made me feel welcomed

Revisión Publicado hace 2 años

Cooks should be oart of the process

Revisión Publicado hace un año

A more serious and understanding management.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

maybe not have a manager who sexual harrases his fellow workers

Revisión Publicado hace 2 años

The managers forget when they have interviews scheduled and make people sit for a long time just to get another manager to come out and interview. When I got interviewed for the Service Assistant position, it took 3 interviews over an hour and thirty minutes just to get told I would get a call back.

Revisión Publicado hace 3 años

Need to be honest about the amount of work that needs to be put in. High turnover because people realize the amount of time that is expected of them/the amount of work that needs to get done while having little time to do it.

Revisión Publicado hace 3 años

I am able to work with my best friend

Revisión Publicado hace un año

Having my regulars come in and explain all of our amazing wines and food to them

Revisión Publicado hace un año

When I entered the door.

Revisión Publicado hace un año

When my customers are happy.

Revisión Publicado hace un año

True connection with our guests

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Cameras need to be placed in all areas to help stop inappropriate relations

Revisión Publicado hace 3 años

Keep retail, retail. Your bartenders don't want to become weaselly used car salesmen for your wine clubs and greed. Or, at least pay us more than 2 dollars an hour to do so.

Revisión Publicado hace 4 años

They food takes forever and they dont care

Revisión Publicado hace 4 años

There's really nothing you can do at this point.

Revisión Publicado hace 5 años

E v e r y thing

Revisión Publicado hace 5 años