
Out of 294 Cooper's Hawk Winery & Restaurant employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Cooper's Hawk Winery & Restaurant improve their work culture. The Operations team, with 83% positive reviews, reports the best experience at Cooper's Hawk Winery & Restaurant compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
They usually listen well t employee issues and take care int their response.
They're always there for you when you need them.
The communication is very good
My EKM is GREAT, everyone else not so much
I feel they care about me
Caring for and accommodating their employees
Communication. Treating staff like humans.
Organization teamwork, communication, leadership, confidence
Communication and not accusations and assumptions
Being supportive and more manageable
I don't have a compensation package so I don't even know what is it about?
All plans are good plans
Absolutely love the 401K match.
Its ok, i can work work with it, but i deserve more. I work to hard.
The 40% discount on wine and 50% off food at the restaurants on top of the monthly money on our employee cards
With a scratch kitchen being as much work as it and as detailed as it is its pay matches your plain Jane steak house for half the work and half the pressure. Making the joys of cooking and hard work feel unrewarded.
I believe with my knowledge and background that I bring to Cooper's is more than other colleagues.
my value is determined based SOLELY on wine club performance. No other attribute of my character, service, or work ethic have been considered
Review from Customer Success Dept
Because coopers hawks management are unfair
The proper pay based off work performance And also not feeling like im discriminated
Friendly nice,and helpful with eachother
They were all very helpful and knowledgeable about things and taught me a great deal.
We interact well. Most all are courteous. We genuinely care about each other.
We communicate and support one another
We work hard despite what happens
They are the only positive people i guess
Act more like adults. Help each other out more often
to stop sleeping with each other is a start as well as pouring 3 to 4 glasses of wine while clocked in. The Tasting Room Attendants are basically Hammered during shift and the managers seem to not care
About 50% of the workers can’t improve, they are just terrible human beings at their core. These people wouldn’t get hired at other jobs with the attitude and work ethic they have here. There is no way to work better together, when the managers do nothing to discipline the bad peo
Language and being professional and respecting one and other
The crew members not management
There are no positives. Management does not care about emoloyees.
Very mixed culture and the environment could be better
The team I work with. Great diversity. Concept of Coopers is great.
The people you go to battle with
Care about people more often
Positive reinforcement, overall feeling of being valued, letting employees know there is an open door policy and they can discuss anything they have an issue with, responding to HotSchedules messages, making others feel celebrated, not tolerated. Build people up, thank them for working hard!
Equal opportunity to all employees
Supervisors who are properly trained.
Review from Sales Dept
The entire company is shooting itself in the foot at this point. It's basically the McDonald's of Wine now.
No problem with this part
Just fast and easy. Good
It was comfortable. A good experience.
Meeting new prople and the demeanure & energy my interviewer had. ( they no linger work for the company) If they were a doctor i would of given 5 stars for their bedside manner.
The chef made me feel welcomed
Cooks should be oart of the process
A more serious and understanding management.
Review from Operations Dept
maybe not have a manager who sexual harrases his fellow workers
The managers forget when they have interviews scheduled and make people sit for a long time just to get another manager to come out and interview. When I got interviewed for the Service Assistant position, it took 3 interviews over an hour and thirty minutes just to get told I would get a call back.
Need to be honest about the amount of work that needs to be put in. High turnover because people realize the amount of time that is expected of them/the amount of work that needs to get done while having little time to do it.
I am able to work with my best friend
Having my regulars come in and explain all of our amazing wines and food to them
When I entered the door.
When my customers are happy.
True connection with our guests
Review from Operations Dept
Cameras need to be placed in all areas to help stop inappropriate relations
Keep retail, retail. Your bartenders don't want to become weaselly used car salesmen for your wine clubs and greed. Or, at least pay us more than 2 dollars an hour to do so.
They food takes forever and they dont care
There's really nothing you can do at this point.
E v e r y thing
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