Cooper's Hawk Winery & Restaurant Employee Reviews | Comparably
Cooper’s Hawk Winery & Restaurants is a modern casual full-service restaurant and bar and Napa -style tasting room. read more
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
3223
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Cooper's Hawk Winery & Restaurant Employee Reviews

Out of 294 Cooper's Hawk Winery & Restaurant employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Cooper's Hawk Winery & Restaurant improve their work culture. The Operations team, with 83% positive reviews, reports the best experience at Cooper's Hawk Winery & Restaurant compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They usually listen well t employee issues and take care int their response.

They're always there for you when you need them.

The communication is very good

My EKM is GREAT, everyone else not so much

I feel they care about me

What does the leadership team need to get better at?

Leadership Reviews

Caring for and accommodating their employees

Communication. Treating staff like humans.

Organization teamwork, communication, leadership, confidence

Communication and not accusations and assumptions

Being supportive and more manageable

What is the best part about your compensation package?

Compensation Reviews

I don't have a compensation package so I don't even know what is it about?

All plans are good plans

Absolutely love the 401K match.

Its ok, i can work work with it, but i deserve more. I work to hard.

The 40% discount on wine and 50% off food at the restaurants on top of the monthly money on our employee cards

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

With a scratch kitchen being as much work as it and as detailed as it is its pay matches your plain Jane steak house for half the work and half the pressure. Making the joys of cooking and hard work feel unrewarded.

I believe with my knowledge and background that I bring to Cooper's is more than other colleagues.

my value is determined based SOLELY on wine club performance. No other attribute of my character, service, or work ethic have been considered

Review from Customer Success Dept

Because coopers hawks management are unfair

The proper pay based off work performance And also not feeling like im discriminated

What are some of the best things about your team?

Team Reviews

Friendly nice,and helpful with eachother

They were all very helpful and knowledgeable about things and taught me a great deal.

We interact well. Most all are courteous. We genuinely care about each other.

We communicate and support one another

We work hard despite what happens

What do your coworkers need to improve and how could you work together better?

Team Reviews

They are the only positive people i guess

Act more like adults. Help each other out more often

to stop sleeping with each other is a start as well as pouring 3 to 4 glasses of wine while clocked in. The Tasting Room Attendants are basically Hammered during shift and the managers seem to not care

About 50% of the workers can’t improve, they are just terrible human beings at their core. These people wouldn’t get hired at other jobs with the attitude and work ethic they have here. There is no way to work better together, when the managers do nothing to discipline the bad peo

Language and being professional and respecting one and other

What is most positive about the culture and environment at your company?

Environment Reviews

The crew members not management

There are no positives. Management does not care about emoloyees.

Very mixed culture and the environment could be better

The team I work with. Great diversity. Concept of Coopers is great.

The people you go to battle with

What needs to change to make the company culture better?

Environment Reviews

Care about people more often

Positive reinforcement, overall feeling of being valued, letting employees know there is an open door policy and they can discuss anything they have an issue with, responding to HotSchedules messages, making others feel celebrated, not tolerated. Build people up, thank them for working hard!

Equal opportunity to all employees

Supervisors who are properly trained.

Review from Sales Dept

The entire company is shooting itself in the foot at this point. It's basically the McDonald's of Wine now.

What did you like most about the interview process?

Interviews Reviews

No problem with this part

Just fast and easy. Good

It was comfortable. A good experience.

Meeting new prople and the demeanure & energy my interviewer had. ( they no linger work for the company) If they were a doctor i would of given 5 stars for their bedside manner.

The chef made me feel welcomed

What would you improve about your company's interview process?

Interviews Reviews

Cooks should be oart of the process

A more serious and understanding management.

Review from Operations Dept

maybe not have a manager who sexual harrases his fellow workers

The managers forget when they have interviews scheduled and make people sit for a long time just to get another manager to come out and interview. When I got interviewed for the Service Assistant position, it took 3 interviews over an hour and thirty minutes just to get told I would get a call back.

Need to be honest about the amount of work that needs to be put in. High turnover because people realize the amount of time that is expected of them/the amount of work that needs to get done while having little time to do it.

What makes you most happy at work?

Outlook Reviews

I am able to work with my best friend

Having my regulars come in and explain all of our amazing wines and food to them

When I entered the door.

When my customers are happy.

True connection with our guests

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Cameras need to be placed in all areas to help stop inappropriate relations

Keep retail, retail. Your bartenders don't want to become weaselly used car salesmen for your wine clubs and greed. Or, at least pay us more than 2 dollars an hour to do so.

They food takes forever and they dont care

There's really nothing you can do at this point.

E v e r y thing

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Cooper's Hawk Winery & Restaurant yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Cooper's Hawk Winery & Restaurant yet.
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Review Sentiment at Cooper's Hawk Winery & Restaurant

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