Cooper's Hawk Winery & Restaurant Leadership Employee Reviews
What do you like best about the leadership team?
They usually listen well t employee issues and take care int their response.
They're always there for you when you need them.
The communication is very good
My EKM is GREAT, everyone else not so much
I feel they care about me
The communication is very good
Every single person in a leadership role at Esquire by Cooper’s Hawk is EXTRAORDINARY. It is by far the most talented, caring, hard working and appreciative leadership team I’ve ever had the pleasure working with. Their devotion and love toward me is building me into the best version of myself.
That they ask how you are doing and generally care
Review from Customer Success Dept
They work fast to resolve issues.
Comunication and helpfullness hands on help
Havnt been here long enough to rate them
the communication holds us together!
The leadership is the best I've seen, but there is always have room for improvement.
They care about the workers not just the company
nice and personable but yet very poor communication
The people I've encountered in our leadership team have been extremely personable. Although I do think they've forgotten what it's like to actually work a Saturday night in the restaurant, they're still awesome people. Paula will always be my favorite, but Pat R is a close second! :-)
They always keep us informed on the progress of the company
The absolutely genuinely care. And they're willing to get their hands dirty with you that's very important to me.
He's great the best ever
What does the leadership team need to get better at?
Caring for and accommodating their employees
Communication. Treating staff like humans.
Organization teamwork, communication, leadership, confidence
Communication and not accusations and assumptions
Being supportive and more manageable
All seating is done by teenage hosts with almost no oversight. Inability to seat servers evenly evenly or at a manageable pace is the biggest obstacle to good service, yet managers spend no effort watching this whatsoever.
Communication and helping other employees not screwing people over and over again and think it's okay
Actually managing. Needs to be more personable and articulate
Being empathetic to its team members
They treat you like less than human
Treat your employees with dignity and respect
Review from Sales Dept
Being a leadership team. Period
Managing. They are terrible! Will never even go back as a guest because Ii know how they treat their employees. Another example of a company lining their pockets and not giving a shit about anyone else.
Communication. Positivity. Teamwork. Valuing team members.
Management. Ch basics!!no pick and choose.
The management will do anything to avoid taking the blame for anything; including writing up a team member for "inappropriate time management" because he was in the office doing paperwork and the store got busy.
Communicate. Communicate. And Communicate. Taking employee talks seriously when they bring up issues. Being honest about the numbers (pertaining to whatever) of the store.
Be there for their employees and take the time to listen to employee's issues and/or concerns.
Not pick favorites. It’s very clear, that select people get a lot of special treatment, from having constantly good sections, being rude with other coworkers and having no repercussions, and also giving them free meals, when others would pay 50% of
listening to the people that run the day to day operations i.e. servers and bartenders
Review from Customer Success Dept