
It is very inclusive and welcoming.
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I liked the fact that the entire process was over the phone or virtual.
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The fact that I get to work full-time from home. (Especially with rising gas and clothing costs)
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The team-work and self-accountability is great with my team. Taking owner-ship on every call, when you may not be the actual owner of the initial issue.
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I enjoy the fact the the leadership team at ABC makes everyone feel important regardless of their role, experience or "title". They strive to remove the entitlement mentality that comes with many job titles.
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I do not necessarily feel undervalued. I just feel that the call center representatives should make a little more an hour. There is a lot of stress & demand associated with answering calls continually or being the "front line" for such a large, well-known company. A pay raise would be great!
Revisión