
Their willingness to embrace and support diversity.
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Their willingness to try to help each other when needed.
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Helping our clients with what they feel are difficult inquiries.
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The request to upload a personal video to learn more about us.
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They always provide answers or follow up with you if they do not have an immediate answer
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With so many other call centers across the board paying their employees at a higher hourly rate with less responsibility in some cases, we are the frontline for our clients and their satisfaction heavily depends on our performance. I feel our hourly rate should be increased.
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