
For a Part-time position, the package is good
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The "smiles" and willingness to help. A "welcoming" atmosphere, Going the "extra-mile" to achieve customer satisfaction.
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Making the customer feel that his or her needs at the store are MOST important and their willingness to help each other
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Helping customers locate books within the store, or order on-line. Talking with customers about authors of books, or about a book that we both found interesting, helpful, or amusing. Helping in the Children's section. I would love to have a children's read-a-loud session in the Store.
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The Leadership Team was young and optimistic. Unfortunately, for me, no one told me when I was hired that as a customer service worker, I would have to clean the restrooms. I am a 65-year-old-retired-teacher. With COVID-19 raging, I couldn't clean the restrooms so I was let go after two weeks.
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The "welcoming" spirit of the interviewer. She made me feel comfortable. She explained that if hired I would be a "Greeter" and customer service representative. However, she did not tell me that I would have to clean the restrooms at closing. If I had been told this I would not have taken the job.
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