C-
65/100
Books A Million Claimed Company
Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
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Books A Million Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The team is the best part of working at Book a Millions.
LGBTQ feels safe here. It's a safe place. Everyone belongs.
Its mostly positive, but some pf the managers can come across as unkind and rude.
The employee discount is the only positive thing I can think of right now. The culture is mostly pushing for metrics and getting told we should be grateful for any pittance that they give us for a raise once a year.
My coworkers, being around books and talking about books with people.
Review from Sales Dept
Ineffective communication, district level + leadership is incredibly unhealthy for effective teams.
Not sure. But the overall culture comes from the top and that is not the most operationally sound
The books and the types of people that are drawn to bookstores
coworkers, happy repeat customers and new ones
Probably the fact that we all have common interests
Review from Sales Dept
Everyone that works at the store is friendly and hard working
My coworkers are often quick to assist me whenever I have questions or need a problem fixed
The "smiles" and willingness to help. A "welcoming" atmosphere, Going the "extra-mile" to achieve customer satisfaction.
Review from Customer Support Dept
There is no discrimination there
The love for our products
My coworkers and managers really make the environment as fun as possible.
Review from Customer Support Dept
discount on items in store
Review from Sales Dept
The people who work with me.
Review from Customer Support Dept
We sell some neat books sometimes and some of the customers are cool. That's really it. We are all so disheartened and beginning to find other jobs to phase out BAM from our lives.
Review from Customer Support Dept
I enjoy the work environment because i'm surrounded by things I enjoy
What needs to change to make the company culture better?
Pay better and dont lean on a certain political side. Move inventory around faster. Update the systems to make it easier to help customers out.
We need harsh rules on communication and personal life of what can be said and shouldn’t be allow
Review from Sales Dept
For managers to accept BAM is not their store. That we should follow what BAM says not how this manager likes it over this one.
The company needs to become more customer minded. We build relationships with these people and get them to come back time and again. Forcing employees to exploit this relationship by making people force a gamestop type tactic on the customers is embarassing.
Review from Sales Dept
More fairness amongst employees. Hire better people
Review from Sales Dept
It’s a slow store so not many customers. The only problem is the manager
Review from Sales Dept
Employees should get paid better. People who actually do work should be compensated for it.
Review from Sales Dept
The company culture is all about me, me, me. They don’t know the meaning of the word team. Everyone is out for themselves.
Review from Sales Dept
The management needs changing in this store.
Review from Sales Dept
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