Books A Million Competitors | Comparably
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Books A Million Claimed Company
Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
EMPLOYEE
PARTICIPANTS
120
TOTAL
RATINGS
1363
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Books A Million Competitors

Books A Million competitors include Amazon, eBay, Best Buy, Walmart and Hot Topic. Books A Million ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Books A Million compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Books A Million Culture vs Competitors:

Books A Million Competitors
RankCompanyScore
1Amazon73
2eBay73
3Best Buy69
4Walmart62
5Hot Topic59
6Books A Million54

Books A Million Competitors at a Glance

CEO Ratings Comparison

Books A Million's CEO Score Ranks 6th

96 Employees at Books A Million rate Terrance Finley a 49 out of 100, which ranks them 6th below Hot Topic's CEO,Steve Vranes. Last rating was 2 months ago.

  1. 1st
    Jamie Iannone eBay's CEO
    Jamie Iannone
    eBay
    75
    out of 100

    413 Employees at eBay rate Jamie Iannone a 75 out of 100, which ranks them 1st out of Books A Million's competitors. Last rating was 4 days ago.

  2. 2nd
    Andy Jassy Amazon's CEO
    Andy Jassy
    Amazon
    73
    out of 100

    8370 Employees at Amazon rate Andy Jassy a 73 out of 100, which ranks them 2nd out of Books A Million's competitors. Last rating was 6 days ago.

  3. 3rd
    Corie Barry Best Buy's CEO
    Corie Barry
    Best Buy
    66
    out of 100

    1022 Employees at Best Buy rate Corie Barry a 66 out of 100, which ranks them 3rd out of Books A Million's competitors. Last rating was 15 days ago.

  4. 4th
    Doug McMillon Walmart's CEO
    Doug McMillon
    Walmart
    60
    out of 100

    9468 Employees at Walmart rate Doug McMillon a 60 out of 100, which ranks them 4th out of Books A Million's competitors. Last rating was a day ago.

  5. 5th
    Steve Vranes Hot Topic's CEO
    Steve Vranes
    Hot Topic
    57
    out of 100

    636 Employees at Hot Topic rate Steve Vranes a 57 out of 100, which ranks them 5th out of Books A Million's competitors. Last rating was 5 days ago.

  6. 6th
    Terrance Finley Books A Million's CEO
    Terrance Finley
    Books A Million
    49
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Jamie IannoneeBay75
2Andy JassyAmazon73
3Corie BarryBest Buy66
4Doug McMillonWalmart60
5Steve VranesHot Topic57
6Terrance FinleyBooks A Million49
Product Quality Score Comparison

Books A Million Ranks 2nd in Product Quality Score

92 Customers rate Books A Million's Product Quality Score a 4.2/5, which ranks it 2nd against its competitors, below Amazon.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Books A Million
    4.2 / 5
  3. 3rd
    Hot Topic
    3.5 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    eBay
    3.2 / 5
  6. 6th
    Best Buy
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Books A Million84
3Hot Topic71
4Walmart70
5eBay64
6Best Buy62
NPS Comparison

Books A Million Ranks 2nd in Net Promoter Score

117 Customers rate Books A Million's Net Promoter Score a 34, which ranks it 2nd against its competitors, below Amazon. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Books A Million to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    Books A Million
    34
  3. 3rd
    Hot Topic
    19
  4. 4th
    Walmart
    7
  5. 5th
    Best Buy
    -3
  6. 6th
    eBay
    -5
NPS Comparison
RankCompany Score
1Amazon49
2Books A Million34
3Hot Topic19
4Walmart7
5Best Buy-3
6eBay-5
Pricing Score Comparison

Books A Million Ranks 2nd in Pricing Score

82 Customers rate Books A Million's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below Amazon.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Books A Million
    3.8 / 5
  3. 3rd
    Walmart
    3.5 / 5
  4. 4th
    Hot Topic
    3.2 / 5
  5. 5th
    eBay
    3.2 / 5
  6. 6th
    Best Buy
    3 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Books A Million76
3Walmart70
4Hot Topic65
5eBay64
6Best Buy60
Customer Service Comparison

Books A Million Ranks 2nd in Customer Service

77 Customers rate Books A Million's Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Amazon.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Books A Million
    4.1 / 5
  3. 3rd
    Hot Topic
    3.5 / 5
  4. 4th
    Walmart
    3.3 / 5
  5. 5th
    eBay
    3.1 / 5
  6. 6th
    Best Buy
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Books A Million82
3Hot Topic71
4Walmart67
5eBay63
6Best Buy59
Overall Culture Score Comparison

Books A Million Ranks 6th in Overall Culture Score

120 Employees rate Books A Million's Overall Culture a 54/100, which ranks it 6th against its competitors, below Hot Topic. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    eBay
    73 / 100
  3. 3rd
    Best Buy
    69 / 100
  4. 4th
    Walmart
    62 / 100
  5. 5th
    Hot Topic
    59 / 100
  6. 6th
    Books A Million
    54 / 100
Overall Culture Score Comparison
RankCompany Score
1Amazon73
2eBay73
3Best Buy69
4Walmart62
5Hot Topic59
6Books A Million54
eNPS Comparison

Books A Million Ranks 6th in Employee Net Promoter Score

100 Employees rate Books A Million's Employee Net Promoter Score a -59, which ranks it 6th against its competitors, below Hot Topic. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Books A Million to a friend?”.

  1. 1st
    eBay
    15
  2. 2nd
    Amazon
    12
  3. 3rd
    Best Buy
    2
  4. 4th
    Walmart
    -23
  5. 5th
    Hot Topic
    -37
  6. 6th
    Books A Million
    -59
eNPS Comparison
RankCompany eNPS
1eBay15
2Amazon12
3Best Buy2
4Walmart-23
5Hot Topic-37
6Books A Million-59
Gender Score Comparison

Books A Million Ranks 6th in Gender Score

21 Employees rate Books A Million's Gender Score a 55/100, which ranks it 6th against its competitors, below Hot Topic. The Gender Score tracks how positively women rate their experience at Books A Million.

  1. 1st
    eBay
    76 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Best Buy
    72 / 100
  4. 4th
    Walmart
    65 / 100
  5. 5th
    Hot Topic
    63 / 100
  6. 6th
    Books A Million
    55 / 100
Gender Score Comparison
RankCompany Score
1eBay76
2Amazon74
3Best Buy72
4Walmart65
5Hot Topic63
6Books A Million55
Diversity Score Comparison

Books A Million Ranks 6th in Diversity Score

7 Employees rate Books A Million's Diversity Score a 40/100, which ranks it 6th against its competitors, below Hot Topic. The Diversity Score tracks how positively diverse employees rate their experience at Books A Million.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    eBay
    70 / 100
  3. 3rd
    Best Buy
    69 / 100
  4. 4th
    Walmart
    66 / 100
  5. 5th
    Hot Topic
    62 / 100
  6. 6th
    Books A Million
    40 / 100
Diversity Score Comparison
RankCompany Score
1Amazon73
2eBay70
3Best Buy69
4Walmart66
5Hot Topic62
6Books A Million40
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