49
NPS Score
VS
Amazon Claimed Company
- This companyis accepting feedback from verified employeesEMPLOYEE
PARTICIPANTS - 9761
- TOTAL
RATINGS
Books A Million Claimed Company
- EMPLOYEE
PARTICIPANTS - 119
- TOTAL
RATINGS
Amazon vs Books A Million
Compare Amazon versus Books A Million for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 9761 employees and customers of Amazon and 119 employees and customers of Books A Million.
Amazon
Amazon's brand is ranked #9 in the list of Global Top 100 Brands, as rated by customers of Amazon. Their current market cap is $1.64T.
Books A Million
Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.
4.2/5
Product Quality
4.2/5
4.1/5
Pricing
3.7/5
4.2/5
Customer Service
4.1/5
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
Net Promoter Score
Winner by 15
34
NPS Score
| 55% | Promoters |
|---|---|
| 24% | Passive |
| 21% | Detractors |
See how Amazon compares to its competitors
See how Books A Million compares to its competitors
Working at Amazon vs Working at Books A Million
73 / 100
CEO Rating
Winner by 24%
49 / 100
CEO Rating
Amazon
Amazon doesn't have enough ratings to calculate the Team Culture Ratings.
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Books A Million
Employees at Books A Million rate their CEO, Terrance Finley, 49/100. This score is 24% lower than the scores of Amazon's CEO, Andy Jassy. Employees in the Customer Support and Sales departments rate Terrance Finley the highest.