34
NPS Score
VS
Books A Million Claimed Company
- EMPLOYEE
PARTICIPANTS - 119
- TOTAL
RATINGS
Spencer's Retail
- EMPLOYEE
PARTICIPANTS - 29
- TOTAL
RATINGS
Books A Million vs Spencer's Retail
Compare Books A Million versus Spencer's Retail for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 119 employees and customers of Books A Million and 29 employees and customers of Spencer's Retail.
Books A Million
Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.
Spencer's Retail
Spencer's Retail's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spencer's Retail.
4.2/5
Product Quality
4.4/5
3.7/5
Pricing
3.8/5
4.1/5
Customer Service
3.9/5
| 55% | Promoters |
|---|---|
| 24% | Passive |
| 21% | Detractors |
42
NPS Score
| 65% | Promoters |
|---|---|
| 12% | Passive |
| 23% | Detractors |
Net Promoter Score
Winner by 8
See how Books A Million compares to its competitors
See how Spencer's Retail compares to its competitors
Working at Books A Million vs Working at Spencer's Retail
49 / 100
CEO Rating
56 / 100
CEO Rating
Winner by 7%
Books A Million
Books A Million doesn't have enough ratings to calculate the Team Culture Ratings.
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Spencer's Retail
Employees at Spencer's Retail rate their CEO, Mohit Kampani, 56/100. This score is 7% higher than the scores of Books A Million's CEO, Terrance Finley. Employees in the Sales department rate Mohit Kampani the highest.