34
NPS Score
VS
Books A Million Claimed Company
- EMPLOYEE
PARTICIPANTS - 120
- TOTAL
RATINGS
Hot Topic Claimed Company
- EMPLOYEE
PARTICIPANTS - 787
- TOTAL
RATINGS
Books A Million vs Hot Topic
Compare Books A Million versus Hot Topic for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 120 employees and customers of Books A Million and 787 employees and customers of Hot Topic.
Books A Million
Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.
Hot Topic
Hot Topic's brand is ranked #277 in the list of Global Top 1000 Brands, as rated by customers of Hot Topic.
4.2/5
Product Quality
3.5/5
3.8/5
Pricing
3.2/5
4.1/5
Customer Service
3.5/5
| 55% | Promoters |
|---|---|
| 24% | Passive |
| 21% | Detractors |
Net Promoter Score
Winner by 17
17
NPS Score
| 50% | Promoters |
|---|---|
| 17% | Passive |
| 33% | Detractors |
See how Books A Million compares to its competitors
Working at Books A Million vs Working at Hot Topic
49 / 100
CEO Rating
57 / 100
CEO Rating
Winner by 8%
Books A Million
Books A Million doesn't have enough ratings to calculate the Team Culture Ratings.
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Hot Topic
Employees at Hot Topic rate their CEO, Steve Vranes, 57/100. This score is 8% higher than the scores of Books A Million's CEO, Terrance Finley. Employees in the Design and Marketing departments rate Steve Vranes the highest.