Books A Million Claimed Company

EMPLOYEE PARTICIPANTS: 120

TOTAL RATINGS: 1363

Hot Topic Claimed Company

EMPLOYEE PARTICIPANTS: 778

TOTAL RATINGS: 6798

Books A Million vs Hot Topic

Compare Books A Million versus Hot Topic for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 120 employees and customers of Books A Million and 778 employees and customers of Hot Topic.

Books A Million

Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.

Hot Topic

Hot Topic's brand is ranked #277 in the list of Global Top 1000 Brands, as rated by customers of Hot Topic.

4.2/5

Product Quality

3.5/5

3.8/5

Pricing

3.2/5

4.1/5

Customer Service

3.5/5

NPS Score

55%	Promoters
24%	Passive
21%	Detractors

Net Promoter Score
Winner by 15

NPS Score

51%	Promoters
17%	Passive
32%	Detractors

See how Books A Million compares to its competitors

Working at Books A Million vs Working at Hot Topic

49 / 100

CEO Rating

Steve Vranes

57 / 100

CEO Rating
Winner by 8%

Books A Million

Books A Million doesn't have enough ratings to calculate the Team Culture Ratings.

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Hot Topic

Employees at Hot Topic rate their CEO, Steve Vranes, 57/100. This score is 8% higher than the scores of Books A Million's CEO, Terrance Finley. Employees in the Design and Marketing departments rate Steve Vranes the highest.

CEO Score 49

CEO Score

CEO Score 57

Overall Culture 54

Overall Culture

Overall Culture 59

-59

eNPS

-37

Gender Score 55

Gender Score

Gender Score 63

Diversity Score 40

Diversity Score

Diversity Score 62

Perk And Benefits 46

Perk And Benefits

Perk And Benefits 48

Professional Dev. 60

Professional Dev.

Professional Dev. 57

Overall Culture at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Overall Culture a 54/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Books A Million
Hot Topic59

Employee Net Promoter Score at Books A Million vs Hot Topic

-59

eNPS

Books A Million

14 Promoters 14%

13 Passives 13%

73 Detractors 73%

-37

eNPS

Hot Topic

155 Promoters 23%

113 Passives 17%

397 Detractors 60%

Employee Net Promoter Score
Winner by %

Books A Million
Hot Topic-37

Gender Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Gender Score a 55/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

Books A Million
Hot Topic63

Diversity Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Diversity Score a 40/100, with Sales as the department that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Diversity Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 22%

Books A Million
Hot Topic62

Perk and Benefits Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Perk and Benefits Score a 46/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Perk and Benefits Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Books A Million
Hot Topic47

Professional Development Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Professional Development Score a 60/100.

Professional Development Score
Winner by 3%

/ 100

Hot Topic

Employees at Hot Topic rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Books A Million
Hot Topic57

Leadership Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Leadership Culture Ratings vs Hot Topic Ratings based on looking at 1793 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you feel comfortable giving your boss negative feedback?".

Books A Million
Hot Topic56

Compensation Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Compensation Culture Ratings vs Hot Topic Ratings based on looking at 1222 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

Books A Million
Hot Topic43

Team Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Team Culture Ratings vs Hot Topic Ratings based on looking at 1096 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Books A Million
Hot Topic67

Environment Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Environment Culture Ratings vs Hot Topic Ratings based on looking at 1053 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "On average, how many hours do you work a day?".

Books A Million
Hot Topic70

Sentiment Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Sentiment Culture Ratings vs Hot Topic Ratings based on looking at 1496 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

Books A Million
Hot Topic62