Books A Million Claimed Company

EMPLOYEE PARTICIPANTS: 120

TOTAL RATINGS: 1363

Hot Topic Claimed Company

EMPLOYEE PARTICIPANTS: 800

TOTAL RATINGS: 6994

Books A Million vs Hot Topic

Compare Books A Million versus Hot Topic for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 120 employees and customers of Books A Million and 800 employees and customers of Hot Topic.

Books A Million

Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.

Hot Topic

Hot Topic's brand is ranked #277 in the list of Global Top 1000 Brands, as rated by customers of Hot Topic.

4.1/5

Product Quality

3.5/5

3.7/5

Pricing

3.2/5

4.1/5

Customer Service

3.5/5

NPS Score

55%	Promoters
25%	Passive
20%	Detractors

Net Promoter Score
Winner by 18

NPS Score

50%	Promoters
17%	Passive
33%	Detractors

See how Books A Million compares to its competitors

Working at Books A Million vs Working at Hot Topic

49 / 100

CEO Rating

Steve Vranes

57 / 100

CEO Rating
Winner by 8%

Books A Million

Books A Million doesn't have enough ratings to calculate the Team Culture Ratings.

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Hot Topic

Employees at Hot Topic rate their CEO, Steve Vranes, 57/100. This score is 8% higher than the scores of Books A Million's CEO, Terrance Finley. Employees in the Design and Marketing departments rate Steve Vranes the highest.

CEO Score 49

CEO Score

CEO Score 57

Overall Culture 54

Overall Culture

Overall Culture 59

-59

eNPS

-37

Gender Score 55

Gender Score

Gender Score 62

Diversity Score 40

Diversity Score

Diversity Score 63

Perk And Benefits 46

Perk And Benefits

Perk And Benefits 48

Professional Dev. 60

Professional Dev.

Professional Dev. 59

Overall Culture at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Overall Culture a 54/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Overall Culture a /100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Books A Million
Hot Topic59

Employee Net Promoter Score at Books A Million vs Hot Topic

-59

eNPS

Books A Million

14 Promoters 14%

13 Passives 13%

73 Detractors 73%

-37

eNPS

Hot Topic

156 Promoters 23%

117 Passives 17%

410 Detractors 60%

Employee Net Promoter Score
Winner by %

Books A Million
Hot Topic-38

Gender Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Gender Score a 55/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Books A Million
Hot Topic62

Diversity Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Diversity Score a 40/100, with Sales as the department that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Diversity Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 23%

Books A Million
Hot Topic63

Perk and Benefits Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Perk and Benefits Score a 46/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Hot Topic

Employees at Hot Topic rate their Perk and Benefits Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

Books A Million
Hot Topic48

Professional Development Score at Books A Million vs Hot Topic

/ 100

Books A Million

Employees at Books A Million rate their Professional Development Score a 60/100.

Professional Development Score
Winner by 1%

/ 100

Hot Topic

Employees at Hot Topic rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Books A Million
Hot Topic59

Leadership Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Leadership Culture Ratings vs Hot Topic Ratings based on looking at 1830 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do you feel comfortable giving your boss negative feedback?".

Books A Million
Hot Topic56

Compensation Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Compensation Culture Ratings vs Hot Topic Ratings based on looking at 1243 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Books A Million
Hot Topic43

Team Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Team Culture Ratings vs Hot Topic Ratings based on looking at 1117 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Books A Million
Hot Topic67

Environment Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Environment Culture Ratings vs Hot Topic Ratings based on looking at 1074 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Does someone you work with closely, make you want to quit your job?".

Books A Million
Hot Topic70

Sentiment Culture Ratings vs Hot Topic

Books A Million rates % lower than Hot Topic on Sentiment Culture Ratings vs Hot Topic Ratings based on looking at 1531 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What makes you most happy at work?".

Books A Million
Hot Topic61