51
NPS Score
VS
Barnes & Noble Claimed Company
- EMPLOYEE
PARTICIPANTS - 297
- TOTAL
RATINGS
Books A Million Claimed Company
- EMPLOYEE
PARTICIPANTS - 119
- TOTAL
RATINGS
Barnes & Noble vs Books A Million
Compare Barnes & Noble versus Books A Million for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 297 employees and customers of Barnes & Noble and 119 employees and customers of Books A Million.
Barnes & Noble
Barnes & Noble's brand is ranked #491 in the list of Global Top 1000 Brands, as rated by customers of Barnes & Noble.
Books A Million
Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.
4.3/5
Product Quality
4.2/5
3.9/5
Pricing
3.7/5
4.2/5
Customer Service
4.1/5
| 66% | Promoters |
|---|---|
| 19% | Passive |
| 15% | Detractors |
Net Promoter Score
Winner by 17
34
NPS Score
| 55% | Promoters |
|---|---|
| 24% | Passive |
| 21% | Detractors |
See how Barnes & Noble compares to its competitors
Working at Barnes & Noble vs Working at Books A Million
64 / 100
CEO Rating
Winner by 15%
49 / 100
CEO Rating
Barnes & Noble
Barnes & Noble doesn't have enough ratings to calculate the Team Culture Ratings.
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Books A Million
Employees at Books A Million rate their CEO, Terrance Finley, 49/100. This score is 15% lower than the scores of Barnes & Noble's CEO, Demos Parneros. Employees in the Customer Support and Sales departments rate Terrance Finley the highest.