-3
NPS Score
VS
Best Buy Claimed Company
- EMPLOYEE
PARTICIPANTS - 1257
- TOTAL
RATINGS
Books A Million Claimed Company
- EMPLOYEE
PARTICIPANTS - 119
- TOTAL
RATINGS
Best Buy vs Books A Million
Compare Best Buy versus Books A Million for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1257 employees and customers of Best Buy and 119 employees and customers of Books A Million.
Best Buy
Best Buy's brand is ranked #101 in the list of Global Top 1000 Brands, as rated by customers of Best Buy. Their current market cap is $28.95B.
Books A Million
Books A Million's brand is ranked #908 in the list of Global Top 1000 Brands, as rated by customers of Books A Million.
3.1/5
Product Quality
4.2/5
3/5
Pricing
3.7/5
2.9/5
Customer Service
4.1/5
| 41% | Promoters |
|---|---|
| 15% | Passive |
| 44% | Detractors |
34
NPS Score
| 55% | Promoters |
|---|---|
| 24% | Passive |
| 21% | Detractors |
Net Promoter Score
Winner by 37
See how Best Buy compares to its competitors
See how Books A Million compares to its competitors
Working at Best Buy vs Working at Books A Million
66 / 100
CEO Rating
Winner by 17%
49 / 100
CEO Rating
Best Buy
Best Buy doesn't have enough ratings to calculate the Team Culture Ratings.
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Books A Million
Employees at Books A Million rate their CEO, Terrance Finley, 49/100. This score is 17% lower than the scores of Best Buy's CEO, Corie Barry. Employees in the Customer Support and Sales departments rate Terrance Finley the highest.