Willingness to learn, and a level of hope
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Local managers try their best
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The benefits package does not offer a lot of coverage, and the payment of the direct care staff is ridiculously low for what they have to deal with.
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Better level of understanding and care for the individuals in the homes, actually following through with the needs fo the individuals and staff, profitability would come with being a quality company but they won't allow it to get there
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