The current team is open to new ideas and trying new strategies to make the company better.
My residential supervisor is a wonderful woman and tries her hardest to work with employees and make the work day better.
Review from Customer Support Dept
Leadership team needs some improvement
Review from Operations Dept
Home coordinator and residential manager I have are absolutely amazing
The management team was quick to assist me with the hiring process.
They are present, engaged, communicate well and most importantly want to do the right thing.
The leadership team leads with compassion along with a business mindset. Their focus is genuine and transparent.
Direct leadership is amazing, available when needed, provides assistance and positive feedback. I thoroughly appreciate my direct leadership.
They seem open to feedback
Responsive, reactive and results driven.
They are authentic and do their best to support us.
most are approachable and down to earth.
Local managers try their best
In office leadeship is fair and tries to keep morale high. Out of office leadership tends to not ask for input before implementing processes. Lack of collaborative communication.
My immediate supervisor is awesome, but corporate not so much.
My leadership team are always helpful
The team is very supportive
They’re supportive when they make themselves availabl
The leaders know at the end of the day, it's about giving people with IDD independence, dignity and inclusion.
Engaging and active in solving challenges as they arise. Beginning to see a more concise application of business practices across all regions. Recommendations readily accepted for review and possible implementation when they make sense.
Review from Operations Dept
They need to Learn to communicate
Everything! They are very uncaring towards staff and residents.
How they treat caregivers and clients
They need to go some pr classes them self
Stop lying. Admin is constantly lying to employees to not deal with situations
unwilling to reinvest in building and employees
Learning the field. Few to none have ever worked in IDD
I have not started yet.
The leadership needs to be better at stewardship of the company profits. All profits are reinvested at the top/executive level. The Frontline workers and clients suffer due to support center greed.
Travel to the homes and offices and see whats truly happening in the field. Improve new hire training.
Review from Operations Dept
Organization and transparency! The support center spends, spends, spends with new positions/titles, yet nothing trickles down to the frontline workers. In fact they cut our starting wages and are giving no raises!
Time. The turnover rate is high and so there is no consistency. I think my director will leave every day
The leadership team needs experience in the IDD field, not assisted living, skilled nursing facilities, etc
Show staff that they are apperciated
Check their egos and listen to their workforce. Do something about the CEOs secretary. She is awful.
Paying its Frontline workers! We are the lowest paying provider
Stop growing the top tier and invest in the roots of the company. Our homes are falling apart, our clients are dirty and abused, our staff are underpaid
Investing in employee wages instead of executive wages
The organization is too heavy with executives and no investment in operations/field workers.
Review from Operations Dept
Listening to their staff but they dont care