Concentrix Employee Reviews

Overall, as we all strive to be, we will always try to support each other in our personal and professional careers.

Revisión Review del Departamento de Mercadotecnia · Publicado hace un mes

Very friendly and supportive environment

Revisión Review del Departamento de Atención al Cliente · Publicado hace un mes

It has been a long journey. I have been for years PROUD of my work and of the company. Right now, I do no feel company values, I feel unsecure and I do not feel we take the right decisions a global level

Revisión Review del Departamento de Customer Success · Publicado hace un mes

I was hired under the company’s disability employment program. The company has made accommodations for me at work. I’m lucky to have a great b

Revisión Review del Departamento de Customer Success · Publicado hace un mes

this has been a great place to build and grow a career. We're in a challenging time right now as we evolve out business. Time will tell if the current strategy and direction of travel will be successful or not.

Revisión Review del Departamento de Ventas · Publicado hace un mes

Employee focused with lots of opportunities for Growth

Revisión Review del Departamento de Mercadotecnia · Publicado hace un mes

They genuinely care about their employees and are very down to earth

Revisión Review del Departamento de Atención al Cliente · Publicado hace un mes

A cultura de proximidade e a abertura para o diálogo são os pontos que mais valorizo. É ní

Revisión Review del Departamento de Operaciones · Publicado hace un mes

Friendly, family environment while keeping things professional

Revisión Review del Departamento de Customer Success · Publicado hace un mes

My boss is always concerned about my health

Revisión Review del Departamento de Customer Success · Publicado hace un mes

The leadership team needs to get better at truly caring about the people who do the work; showing real, consistent care through actions, not just words, while strengthening communication, follow?

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 meses

Making real time arrangement of resources by blackmailing. They blame it on the Client demands them expect us to be flexible with our role instead of hiring people for that department. Also Leadership team should give some time to groom the subordinates who are just moving into 9B from a 10.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

Pay your workers a living wage

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

Be more respectful, empathetic, and kind to your subordinates. Avoid subjecting them to public embarrassment. Lead by example, not through psychological abuse.

Revisión Review del Departamento de Customer Success · Publicado hace 4 meses

I´m not sure w

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 meses

Medical Health package is a Plus

Revisión Review del Departamento de Mercadotecnia · Publicado hace un mes

My comp is comparable for this industry and market.

Revisión Review del Departamento de Ventas · Publicado hace un mes

It is best suited to my skills.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 meses

It’s genuinely keeps me motivated, fee

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 meses

at par with the industry standards

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 meses

It is one of the lowest paying Jobs I have been in despite the number of duties and responsibilities we have on a daily basis

Revisión Review del Departamento de Atención al Cliente · Publicado hace un mes

Being paid based on actual skills, tenure, and added value. I do not believe in same salary for same level since, for example, there should be much more difference between a tenured, committed, performing agent and somebody not committed and/or not providing added value

Revisión Review del Departamento de Customer Success · Publicado hace un mes

salary is way beyond my qualifications

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 meses

I feel undervalued because my compensation isn’t aligned with what similar roles earn elsewhere. A raise, along with benefits like a pension plan and

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 meses

I have not received a salary increase since I started working at Concentrix. The cost of living has increased, while my experience and development as a CNX employee have grown significantly. I consistently contribute in a meaningful way, not only to my team but also to the company as a whole.

Revisión Review del Departamento de HR · Publicado hace 2 meses

Open and ready to help always

Revisión Review del Departamento de Mercadotecnia · Publicado hace un mes

All friendly and easy to get along with

Revisión Review del Departamento de Atención al Cliente · Publicado hace un mes

Cooperation, commitment, professionalism. We work as a team

Revisión Review del Departamento de Customer Success · Publicado hace un mes

A manager's ability to lead a team

Revisión Review del Departamento de Customer Success · Publicado hace un mes

I work with a group of highly engaged people who are focused on outcomes and not just showing up. There is a strong culture of sharing and support for us all to win together.

Revisión Review del Departamento de Ventas · Publicado hace un mes

Need to improve consistency and time management

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

Communication skills and working as a team.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 meses

Enablement teams need to actually enable and not make things more difficult for operational teams

Revisión Review del Departamento de Operaciones · Publicado hace 5 meses

Not having favorites during different shifts. We are one and should work like one. There's lack of communication with morning vs evenings and I have addressed multiple times but nothing has happened. There is little to no coaching happening from a few on the team.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 meses

be less gossipy and reactive

Revisión Review del Departamento de Operaciones · Publicado hace 5 meses

Openness to ideas and support positive thought. We welcome feedback and strive to learn from it.

Revisión Review del Departamento de Mercadotecnia · Publicado hace un mes

Lots of support available and opportunities for growth

Revisión Review del Departamento de Atención al Cliente · Publicado hace un mes

One thing are individual values and how we create a positive environment, another are company values. Company values are non-existent right now (increasing continuously GM is not a value). We went from a People First company to a GM first company

Revisión Review del Departamento de Customer Success · Publicado hace un mes

understands diversity.They are understanding of the behavior of people with disabilities

Revisión Review del Departamento de Customer Success · Publicado hace un mes

lots of learning and opportunities for skill development and growth

Revisión Review del Departamento de Ventas · Publicado hace un mes

Mandate wellness sessions for managers (CL 9 and above). Mid year conversations should be held fruitfully instead of on the go.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

the company needs to take a look on the schedules and the violation of the working days.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 meses

The recognition, appreciation, morals, inclusivity and to avoid favoritism.

Revisión Review del Departamento de Customer Success · Publicado hace 5 meses

employee well-being , transparent communication

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 meses

Company culture can improve with more fairness and transparency in promotions. Leadership roles should go to skilled and deserving employees. Extra efforts like overtime and working 6 days should be properly compensated with OT or double pay to boost morale.

Revisión Review del Departamento de HR · Publicado hace 5 meses

Great company, culture and leadership!

Revisión Publicado hace 3 años

It was always well explained

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

Everyone was very positive and helpful

Revisión Publicado hace 5 años

Structured tech infused process that allows the assessors score individuals systematically.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

For frontline staff, we use different methodologies to place you where you will be most successful.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

The interaction with coworkers and the sharing of ideas

Revisión Review del Departamento de Mercadotecnia · Publicado hace un mes

Interacting with people and getting to help them

Revisión Review del Departamento de Atención al Cliente · Publicado hace un mes

People I work with and, until very recently, my job description

Revisión Review del Departamento de Customer Success · Publicado hace un mes

When my work is recognized

Revisión Review del Departamento de Customer Success · Publicado hace un mes

Being challenged to tackle new challenges

Revisión Review del Departamento de Ventas · Publicado hace un mes

Leadership demands, sarcasm and comparisons made. Leadership team showing impatience most of the time.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

Work work work work work

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

Again I have given this organisation the best that i can, but feel that i am only remebered when there is a need for a photo op. But inclusivity and change i haven't seen it and we have the EE Plan stating the but no inquiry is made, and now after working so hard to get off the dialer, I'm back agai

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 meses

the pay is so low that we can't afford to buy our needs

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 meses

Less surveillance by technical devices. In recent years, this has increased stress for all workers without giving them any benefit.

Revisión Review del Departamento de Operaciones · Publicado hace 4 meses

The culture and the shared focus on striving for excellence and leadership.

Revisión Publicado hace 6 años

More technical expertise in data, analytics, AI, ML & automation.

Revisión Publicado hace 6 años