-39
eNPS Score
Q&A With Esurance Employees
Esurance employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Esurance
paying claims and being accountable
Revisión Publicado hace 3 meses
Customer service and honesty while communicating with the customer
Revisión Publicado hace 2 años
They don't do their job and DO NOT care about their customers!!
Revisión Publicado hace 2 años
Stop lying to customers like me
Revisión Publicado hace 3 años
Avoid harrasing the customers. Service reps do not return calls wven after reached out 20 times.
Revisión Publicado hace 3 años
What it's like to work at Esurance
- Esurance los empleados generalmente trabajan 8.7 horas al día
- Empleados en Esurance reportan que el ritmo de trabajo es cómodamente rapido
- 74% of Esurance Los empleados esperan interactuar con su equipo todos los días
- Los empleados de Esurance suelen recibir comentarios valiosos sobre cómo mejorar en el trabajo una vez al trimestre
- 65% of Esurance los empleados llaman su ambiente de trabajo negativo
Q&A With Esurance Employees
IDX: 0 TOT: 17
If you could make changes, how would you improve the culture at Esurance?
Respuesta de los mejores empleados
Everyone was afraid to make decisions and mistakes. No one was empowered to do their job with out a committee. Also, open hostility wasn't discouraged. It never felt like people were working to the same goal.
How's the work life balance at Esurance?
Respuesta de los mejores empleados
Good, rarely worked overtime. Taking vacation was encouraged.
What's the interview process like at Esurance?
1/2 day where I interviewed with 5-6 people from different teams. I also took a basic test.
What's the company culture like at Esurance?
Respuesta de los mejores empleados
Micromanaging and fear of makijng decisions.
What benefits does Esurance provide?
Traditional benefits. PTO - start with 15 days - 401k, healthcare, 1/2 day VTO. No unique benifites
What are some of the best things about your team at Esurance?
There are some great people and friends I made.
What do you like best about the leadership team at Esurance?
Respuesta de los mejores empleados
Nice people but upper management doesn't care about employees but only care about cost savings
What is the best part about your compensation package at Esurance?
Respuesta de los mejores empleados
Not very great benefits compared to other companies in the Bay Area. This year they added a high deductible plan that was free to employee.
What is most positive about the culture and environment at Esurance?
Respuesta de los mejores empleados
Friends I've made there
What makes you most happy at Esurance?
My friends.
What do employees at Esurance think about their benefits?
Esurance employees rate their overall benefits a D and most of them think the perks are Bad. 46% of Esurance employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation.
What's the pay like for employees at Esurance?
Esurance employees rates their pay and overall compensation a C- or 57/100. 48% of employees believe they are paid fairly and 67% of employees get raises every year.
How's career growth and advancement at Esurance?
60% of the same employees also feel like Esurance is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Esurance.
Curious about what work's like at Esurance?
Anonymously Ask Esurance Employees Any Question
Should I work at Esurance?
20% of Esurance employees would encourage their friends to become coworkers, whereas 21% are neutral and 59% would not recommend working at Esurance to their friends.
| 20% | Promoters |
|---|---|
| 21% | Passive |
| 59% | Detractors |
