Esurance Employee Reviews

Don’t value people over processe

I liked it in training and it was all different after training

Review from Customer Support Dept

ive had a really good career here and if you're liked they will try to keep you

esurance still has the feel of a startup in some ways but now that we're owned by Allstate we have the resources to accomplish more

1st year was great, but the workload has gotten to the point to where even with skipping lunch, working late, and working from home regularly, it is next to impossible to keep your head above water. The company hires new people all the time, but for the reasons mentioned above, an equal number leave

Review from Customer Support Dept

Gives props when due for job

not afraid to push back, flat reporting structures, not political

They are hands on and offer extensive support.

Nice people but upper management doesn't care about employees but only care about cost savings

Decision making tree versus just hoping someone will do something.

Micromanaging is out of control!! You have to listen to each other’s calls and critique them weekly including your own! There’s a lack of support for new

Review from Customer Support Dept

Care about its employees. Benefits are horrible. There is no career path or opportunity to grow. Promotions are based on pure politics

Communication of changes within company so one can thoroughly understand what and if those changes impact performance.

Engineer and software teams are supporting out dated legacy monolithic code. Team talent doesn?

Hourly is descent I guess

Review from Customer Support Dept

Not very great benefits compared to other companies in the Bay Area. This year they added a high deductible plan that was free to employee.

Some comprehension by management of what I do.

lack of higher positions not clear

Salaries are below average for the area, at least they should try to compensate with something else but they don't

Don’t get paid what Glassdoor states one with my role should be paid

Diligent and knowledgeable, but ignored by executives.

We all get micromanaged lol

Review from Customer Support Dept

friendly and keeps you alive

committed, interesting folks, like to have a good laugh, detail oriented and focused

We are like a family!

Be more oriented to team work in benefit of the whole company not themselves or specific group

Spend more time working and less time talking about non work related things.

The people i work directly with are great

lots of food events and fun

we turn new ideas into reality fast and nimbly

Good team, and a good direct manager

Review from Customer Support Dept

Diverse and inclusive of everyone

Actually require directors to work and make a plan.

People is treated differently depending on personal relationships there is a lot of favoritsm not related to work performance

Replace arun vp and get in fresh new talent who can change culture into more agile

less claims, more training, better less clique-y work environment

Review from Customer Support Dept

No hard questions asked at all.

I got to meet with leaders from lots of parts of the company, not just the group I was joining

Good questions asked, and the process was fairly fast.

Review from Customer Support Dept

They Gave me time to think about my responses before I answered the interview questions.

hire better hiring managers not as hard

it could be used to find better candidates

Review from Customer Support Dept

interacting with my coworkers and focused work sessions

The interactions with customers is the best.

My friends.

There is not outlook or plan the company just treads water.

Esurance is dissolving into Allstate.

Management is lacking and where they lack for support they overcompensate by micromanaging

Review from Customer Support Dept

company is about to be absorbed by allstate

Fair pay, but the workload is too high to maintain the quality and customer service that I demand of myself, and that customers deserve.

Review from Customer Support Dept