Working At Progressive Insurance - Ask a Question | Comparably
Progressive Insurance Claimed Company
Progressive offers motor vehicle, property, business, and commercial insurance services online, by phone or through independent agents. read more
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PARTICIPANTS
416
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Q&A With Progressive Insurance Employees

Trust us, we've heard it. Many of us have said it. But then we got here and were pleasantly surprised. Progressive is more than you'd expect from an insurance company. There's a reason that we're a Fortune 200 company and why we've been named one of the best places to work in our major locations. With our progressive culture, diversity, employee benefits, military support, and one of the largest contemporary art collections in the country, it's just different here. And we think that's a good thing. We work hard and are rewarded for it. If you have drive, passion, creativity, and a desire to help people, Progressive could be a place where you grow and thrive.

How employees describe working at Progressive Insurance

Helping agents with policies that retain their customers.

They really take the time to get to know you

OPEN DOOR POLICY SO YOU CAN TALK TO ANYONE.

The benefits are slightly above parity.

Review from Sales Dept

Its a great company always

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What it's like to work at Progressive Insurance

  • Progressive Insurance employees generally work 8.9 hrs a day
  • Employees at Progressive Insurance report the work pace is extremely fast
  • On a typical day, employees at Progressive Insurance have 2 meetings
  • 84% of Progressive Insurance employees look forward to interacting with their team every day
  • Progressive Insurance employees most often take 20-30 paid vacation and sick days each year
  • 38% of Progressive Insurance employees report they are happy with their work life balance
  • Progressive Insurance employees typically get valuable feedback on how to improve at work Once a month
  • 77% of Progressive Insurance employees call their work environment positive

Q&A With Progressive Insurance Employees

Asked to all employees at Progressive Insurance

  • Fantastic!! They have a lot of PTO and it can be used on demand. Are you just done with today? Go home. Paid.

  • Wonderul

  • It's great! It all depends on the department. Where I'm at I have flexible schedule and work from home options.

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Asked to all employees at Progressive Insurance

  • Many offices are business casual or casual now. I would ask recruiter during phone interview what the office attire is.

  • Business professional attire.

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Asked to all employees at Progressive Insurance

  • Haven't been to one yet

  • We have a lot of team and organization events. Typically the team picks an activity (lasertag, nerf battles, golf, etc) and everyone attends. We also have Org events (cookouts, picnics, galas) and Group events (Diwali, LGBT parades, Military appreciation) that all contribute to a fairly fun workplace.

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Asked to all employees at Progressive Insurance

  • At least once a year and depends on performance

  • Usually annually or because of a promotion or team move.

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Asked to all employees at Progressive Insurance

  • Very high

  • There's a lot of change going on so it depends on your team. Teams with little communication probably low, my team is pretty good with a lot of new projects being implemented.

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Asked to all employees at Progressive Insurance

  • Not much but that could because there's not much diversity in my area in general

  • Diversity is pretty good. Not sure what's a good number but there are multiple people from all backgrounds and identities working here. Progressive makes a big deal out of its diversity and inclusion policies.

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Asked to all employees at Progressive Insurance

  • Depends on office

  • Good ol' cubes with some offices for managers.

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Asked to all employees at Progressive Insurance

  • That's listed in job posting

  • Nap area; game rooms; onsite cafeteria.

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Asked to all employees at Progressive Insurance

  • They ask behavioral questions

  • Depends on the department you are interviewing for. Generally they will ask you do answer in a STAR format (situation/task action result). For example: We were having an issue cross selling for home owners. I suggested a bingo game for "answers for not needing homeowners insurance" to get CSRs asking customers. We had daily and weekly prizes for bingo. Once this was in place we saw a 200% increase in upsell attempts and 84% increase in homeowners cross sales" This is not a real scenario but you can follow along and see the situation/task, action, result. Add in as many numbers as you can and try to make the result as finite as you can.

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Asked to all employees at Progressive Insurance

  • Top Employee Response

    STAR format questions. "Tell me about a time that you disagreed with your supervisor. ". "Tell me about a time when a customer was upset and you had to calm them down."

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Asked to all employees at Progressive Insurance

  • Honestly, I don't remember having to take one, but it has been a couple of years.

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Asked to all employees at Progressive Insurance

  • Opportunity for growth

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Asked to all employees at Progressive Insurance

  • Long

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Asked to all employees at Progressive Insurance

  • I have no complaints

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Asked to all employees at Progressive Insurance

  • People love her

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Asked to the Finance Department at Progressive Insurance

  • Fair

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Asked to the Finance Department at Progressive Insurance

  • 40

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Asked to the Finance Department at Progressive Insurance

  • Excellent

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Asked to all employees at Progressive Insurance

  • Depends on the day

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Asked to all employees at Progressive Insurance

  • Very easy

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Asked to all employees at Progressive Insurance

  • I love my job

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Asked to all employees at Progressive Insurance

  • Very fast

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Asked to all employees at Progressive Insurance

  • Those that do their job

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Asked to all employees at Progressive Insurance

  • Don't think that's fair to answer

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Asked to all employees at Progressive Insurance

  • Pretty secure

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Should I work at Progressive Insurance?

59% of Progressive Insurance employees would encourage their friends to become coworkers, whereas 15% are neutral and 26% would not recommend working at Progressive Insurance to their friends.

33
eNPS Score
59%Promoters
15%Passive
26%Detractors
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