Forever 21 Outlook Employee Reviews | Comparably
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Forever 21 is the leading fashion retailer of the latest trends and the season’s hottest styles at can’t-resist prices. leer más
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Forever 21 Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

When I get to work in the dressing room or processing

Revisión Publicado hace 2 años

my coworkers (that's really the only thing that makes this job tolerable

Revisión Publicado hace 2 años

Getting to interact with customers and always helping them with anything they need

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Getting to setup the store for the customers

Revisión Publicado hace 2 años

Interacting with coworkers and customers.

Revisión Publicado hace 3 años

When I help the people with your clothes and shoes.

Revisión Publicado hace 3 años

At the end of the day a sense of accomplishment, and knowing I made a difference.

Revisión Publicado hace 3 años

seeing all the new product,engaging with customers

Revisión Publicado hace 4 años

Customers being polite and respectful and fun to ineract with

Revisión Publicado hace 4 años

To be able to see the sme on peoples faces when they get the stuff they wanted.

Revisión Publicado hace 4 años

Being able to interact with customers and helping them get what they need or are looking for.

Revisión Publicado hace 4 años

Working together to get the latest fashions to everyone for a reasonable price.

Revisión Publicado hace 4 años

Knowing my coworkers relate to me and its not merely myself. However, I will say that, this is not something we should all be experiencing. This is a toxic environment which explains why people quit, people are hired and rehired consistently.

Revisión Publicado hace 4 años

I enjoy interacting with my customers

Revisión Publicado hace 4 años

Getting the discount so i can get clothes. Talking to the NICE COWORKERS

Revisión Publicado hace 4 años

At first it was the idea of working for Forever 21, now i dont feel comfortable there anymore

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The customer's feedback of my work

Revisión Publicado hace 4 años

Equality to all works and equal pay

Revisión Publicado hace 5 años

Customers are polite, we care bout our customers and their health

Revisión Publicado hace 5 años

Friends and customers around me

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

¿Qué está mal y cómo se puede mejorar?

How management is doing the hiring process,

Revisión Publicado hace un año

The store never meets its goals and is always behind several thousand dollars.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

The quality of the product is not the prive that theyre trying to sell it for, and the sizes are way too reduce.

Revisión Publicado hace 3 años

New ownership and new management

Revisión Publicado hace 3 años

Its hot, they dont do anything about our ac or when im working it doesnt exist. I have had a heat strok before and they asked if i could still work. They do not care about their employees unless they have a person relationship outside of work. They judge their customers too.

Revisión Publicado hace 3 años

Store needs more staff and better product

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Managers are not organized, employees are treated poorly, breaks are not taken when they should be, we are still hiring when we are low on payroll, cash wrap ends up taking everyone from the floor, workers arent trained properly making everyone's job twice as hard.

Revisión Publicado hace 4 años

Too much confusion need more stability

Revisión Publicado hace 4 años

Managers step over employees to make themselves feel better.

Revisión Publicado hace 4 años

People are being bullied and some have quit because of it

Revisión Review del Departamento de HR · Publicado hace 4 años

Management is whats wrong and two people should probably be evaluated

Revisión Publicado hace 4 años

Prevent stealing from happening at all

Revisión Publicado hace 4 años

If the company actually listened when employees spoke out about their manager. Instead they chose to ignore it.

Revisión Publicado hace 5 años

Poor management. It could be improved by either getting rid of them or just training them how to properly do their jobs.

Revisión Publicado hace 5 años

Management has lacked effective communication.

Revisión Publicado hace 5 años

Customers just shop because theyre bored. Or want things for an event cheap.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Bad management and toxic employees

Revisión Publicado hace 5 años

I quit the job to go back to school.

Revisión Publicado hace 5 años

I explained it already they just have negative energy

Revisión Publicado hace 5 años

The employees do nothing but hide in break rooms, managers hire without correct info in the system, & customers often leave unsatisfied

Revisión Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

There aren't any Outlook reviews of Forever 21 yet.
Be the first to contribute a review.

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Actually talk to dtaff not just managers

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

All new managers that are actually interested in making the company better

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Review Sentiment at Forever 21

56
56%
44
44%

About Forever 21 Outlook

D-
52/100

Where This Score Ranks Forever 21 Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 340 companies in Los Angeles

3rd

3rd place versus 2 competitors rated on Comparably

Forever 21 Outlook is scored a D- by 1880 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Forever 21 Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Forever 21 weaker culture attributes amongst employees. Use the filters below to understand Forever 21 employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Tenure - Less than 1 Year
    +39%
  • Tenure - 2 to 5 Years
    +24%
  • Department - Product
    +22%

Rate Outlook the Lowest

  • Department - Customer Success
    -26%
  • Gender - Non-Binary
    -21%
  • Department - HR
    -7%

How Forever 21 Outlook Score is Calculated

FILTER RATINGS BY

Results from 1207 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

50
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico12%
Bueno30%
Neutral41%
Malo10%
Terrible7%
How do your customers perceive your company?
AnswerPercent
44%
No56%
Are you typically excited about going to work each day?
×
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