Harbor Freight Tools Outlook Employee Reviews | Comparably
Harbor Freight Tools Empresa Reclamada
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. leer más
EMPLEADOS
PARTICIPANTES
1290
Calificaciones
totales
11114
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Harbor Freight Tools Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Development of my team. Internal promotions.

Revisión Publicado hace 19 días

At one point, you made me happy to learn about different projects customers were doing and to work together with my team, and then I realized the dynamic allows for leadership to be competitive in a very unhealthy way, causing poor communication and lack of responsibility

Revisión Publicado hace 4 meses

helping my customers and the paid vacation i acrue

Revisión Publicado hace 7 meses

Leaving and having more than one day off in a row

Revisión Publicado hace 8 meses

nothing I used to like it but the manager has ruined it

Revisión Publicado hace 10 meses

The pay being best in my area for part time, my coworkers being an actual team, the leaders being ready to help when needed and backing up employees, honestly everything about working here makes me happy as can be to work at all

Revisión Publicado hace un año

working doing warehouse work stocking the shelves

Revisión Publicado hace un año

When customers compliment us on our their Customer Service experience.

Revisión Publicado hace un año

the paycheck and benefits to support my family

Revisión Publicado hace 2 años

Working with my associates and public

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Interacting with my customers and employees

Revisión Publicado hace 2 años

Completing the tasks at hand and being allowed to go home on time.

Revisión Publicado hace 2 años

Working for the customers and seeing them smile

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Finishing up everything that's needed to be done for a day. If I leave knowing I got everything finished and the warehouse and store look good, then it was a good day.

Revisión Publicado hace 2 años

My team is the best! The people I work with make ALL the difference.

Revisión Publicado hace 2 años

Its remote and great benefits

Revisión Publicado hace 2 años

My customers and my teamleaders

Revisión Publicado hace 3 años

I loved working for Harbor Freight, but am no longer work there. However, I will not miss being exposed to Covid by someone who doesn't take it seriously, having my ADA rights trampled daily or working with a hostile, disrespectful workplace bully.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Moving the needle forward for the company

Revisión Review del Departamento de HR · Publicado hace 3 años

It is a fun place to be, and I'm always learning new things

Revisión Publicado hace 3 años

¿Qué está mal y cómo se puede mejorar?

Better management more understanding of employees

Revisión Publicado hace 4 meses

We never have things people are looking for. So convertion is down

Revisión Publicado hace 10 meses

HR needs to show up at there regional stores and ask the employees how they feel & being treated

Revisión Publicado hace 2 años

Correct sixe buildings would be a good start. Harbor freight is normtorious for havig warehouses that are too small, even according to policy

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Getting rid of management that is incompetent of doing their job, getting rid of managers who favor employees with better work and good schedules and employees they don't like getting awful work assignments and schedules

Revisión Publicado hace 3 años

Actually look at how managment treats their team

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Horrible inadequate store manager who lacks feelings and empathy

Revisión Publicado hace 3 años

Employees loose confidence when they don't get rewarded for a great job

Revisión Publicado hace 3 años

Needs more bilingual people for those who talk Spanish

Revisión Publicado hace 4 años

Nobody is on the same page

Revisión Publicado hace 4 años

Everything! Like everything 1-2 people can make or break a team and there are some people in managemnet positions who really shouldnt be there. They just act like they dont want go be there and think they can sit in the office and do nothing!

Revisión Publicado hace 4 años

More hours for employees would be a big plus

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Get better leadership that is willing to be positive so that workers can feel safe and wanted while working for the company and inside it's stores

Revisión Publicado hace 4 años

Help me to file a grievance against my store manager

Revisión Review del Departamento de Ventas · Publicado hace 4 años

I asked about rehire and I was told that the company does rehire people but not people that you didn't give us any notice I was never given any notice about my schedule changing 20 times within that schedule time for two weeks so that's good so why can't he retired I was a good worker an excellent

Revisión Publicado hace 4 años

The way they talk to their customers. Instead of saying it's over there. Take the time and show them where it's at.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

There is a quite a bit wrong with out store and besides the lack of employees I'm not sure there is much to be done besides replacing our management.

Revisión Publicado hace 5 años

My area manager I think he is prejudice I think we need a new area manager they need to change some of their rules

Revisión Publicado hace 5 años

Again, IT'S ALL ABOUT THE MONEY! Sales, sales, sales. Sticking your nose into everyone's business: phone number, address, email and much more, credit cards, ect. Stop being so dang selfish and try having some humanity, empathy and understanding for employees and customers for once.

Revisión Publicado hace 5 años

The sales are deceiving. Just give everyone the same price

Revisión Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

I like that its easy to learn and fair work.

Revisión Publicado hace 3 años

They care about their people

Revisión Publicado hace 4 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Give the stores more hours and employees

Revisión Publicado hace 4 años

Review Sentiment at Harbor Freight Tools

75
75%
25
25%

About Harbor Freight Tools' Outlook

C
66/100

Where This Score Ranks Harbor Freight Tools' Outlook

BOTTOM
40%

In the Bottom 40% of 1226 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 340 companies in Los Angeles

1st

1st place versus 1 competitors rated on Comparably

Harbor Freight Tools' Outlook is scored a C by 2074 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Harbor Freight Tools' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of Harbor Freight Tools' weaker culture attributes amongst employees. Use the filters below to understand Harbor Freight Tools employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Tenure - 1 to 2 Years
    +30%
  • Department - HR
    +26%
  • Department - IT
    +24%

Rate Outlook the Lowest

  • Department - Customer Support
    -22%
  • Department - Customer Success
    -14%
  • Ethnicity - Asian or Pacific Islander
    -13%

How Harbor Freight Tools' Outlook Score is Calculated

FILTER RATINGS BY

Results from 1254 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

65
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico26%
Bueno42%
Neutral24%
Malo4%
Terrible4%
How do your customers perceive your company?
AnswerPercent
60%
No40%
Are you typically excited about going to work each day?
×
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