
Consider that the first person they speak to in a company doesn't know everything.
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Tell interviewees they'll have none of the information needed to meet requirements then get in trouble for not meeting them.
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Instead of random tasks and 1/10 of the information, tell people what you want to do and let them do it.
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Have meetings that aren't just brown nose events or "this is how it is" without any planning or forethought put into what's being done.
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Old system's reputation was abysmal because basic things weren't done like basic error messages which clog up the support queue. Only concerns for the new system are replicating all the problems of the old one.
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