Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy | Comparably

Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy

Infosys BPO, the business process outsourcing subsidiary of Infosys. leer más
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leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy

¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

pay me wages on par with the industry.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

listen to the client instead of pushing your agenda for personal gain

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

hire leaders who understand the local markets in which INfosys wants to hire within

Revisión
¿Qué necesita mejorar el equipo directivo?

be honest, be compassionate and recognize that employees are humans that deserve respect, and time with their families. Practices in the office that work in one country typically do not work in USA. Infosys is an international company, but struggles to be a global one.

Revisión

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