Working At Reputation - Ask a Question | Comparably
Reputation Empresa Reclamada
Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more. leer más
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Q&A With Reputation Employees

Reputation employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Reputation

Being able to positively impact customers bottom line and collaborate both internally and externally for the mutual benefit of both.

Revisión Publicado hace 3 años

I feel like I have the ability to truly leave an impact at Reputation. The culture encourages collaboration and creative innovation in a way that is extremely motivating for someone who is self-sufficient and driven. It can be hard, with long hours and tough projects, but it's rewarding.

Revisión Publicado hace 4 años

nice company with people friendly environment

Revisión Publicado hace 4 años

My coworkers are generally good people but the company doesn't care much about anything more than reaching 100M+ in sales. Their product is below average (Qualtrics, Podium, way better) and they have a TON of defection internally. It's hard to keep people when such a high % of customers are angry.

Revisión Publicado hace 4 años

Reputation is a place to avoid. Executives don't respect employees, they lie and mislead.

Revisión Publicado hace 5 años
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Q&A With Reputation Employees

Preguntado a all employees at Reputation

  • Amazingly hard working people

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Preguntado a all employees at Reputation

  • Stressful but the good people look after each other

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Preguntado a all employees at Reputation

  • Non-existent

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Preguntado a all employees at Reputation

  • Semi-flexible with a shared calendar

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Preguntado a all employees at Reputation

  • Chaotic and extremely busy

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Preguntado a all employees at Reputation

  • There really isn’t one

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Preguntado a all employees at Reputation

  • Typical start up stuff like catered lunches and snacks. Fun monthly happy hours, and wine Friday

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Preguntado a all employees at Reputation

  • Small shared desk units in an open floor plan

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Preguntado a all employees at Reputation

  • Very very white with few exceptions

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Preguntado a all employees at Reputation

  • The extremely high employee turnover

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Preguntado a la Customer Support Department at Reputation

  • They are amazing people.

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Preguntado a all employees at Reputation

  • About an hour if it’s going well

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Preguntado a all employees at Reputation

  • It was pretty simple, but since then they’ve done more rounds of interviews per person

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Preguntado a all employees at Reputation

  • Dress as nicely as possible. People there dress in shorts and flip flops. You need to dress up for your interview.

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Preguntado a all employees at Reputation

  • It was extremely typical

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Preguntado a all employees at Reputation

  • I met with the Director and Senior Manager. I heard back within a couple days.

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Preguntado a all employees at Reputation

  • Why do you want to work here? What’s your biggest weakness, etc

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Preguntado a all employees at Reputation

  • The CSMs have a salaried and flexible schedule. Usually everyone works 50-65 hours anyway

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Preguntado a la Customer Support Department at Reputation

  • They were your typical experience questions, no left field

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Preguntado a la Customer Support Department at Reputation

  • There wasn’t one before I started

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Preguntado a all employees at Reputation

  • It used to be much more flexible, and it still is for some of the CSMs. For the most part, the support team can’t work from home unless approved and very necessary.

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Should I work at Reputation?

17% of Reputation employees would encourage their friends to become coworkers, whereas 12% are neutral and 71% would not recommend working at Reputation to their friends.

-54
eNPS Score
17%Promoters
12%Passive
71%Detractors
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