Shipt Leadership Employee Reviews
¿Qué es lo que más te gusta del equipo de liderazgo?
Its all the same combining orders to save money. Make it worth the double order.
Revisión Publicado hace 2 años
Very informative and wasy to reach
Revisión Publicado hace 2 años
Very kind and caring and really supportive
Revisión Publicado hace 2 años
It is a great team
Revisión Publicado hace 4 años
They're not really involved with us; we deal exclusively with an internal customer service which may or may not be contracted out to overseas.
Revisión Publicado hace 4 años
I haven't met them yet
Revisión Publicado hace 4 años
I dont work in the offices soni wont know but customer service is excellent
Revisión Publicado hace 4 años
They seem to be nice
Revisión Publicado hace 5 años
There isnt much leadership us shoppers interact with on a daily basis, as it's contract work, but any time i've gotten communication from anyone in leadership, it has been positive!
Revisión Publicado hace 5 años
Excellent, perfect, trusted and best
Revisión Publicado hace 5 años
Communication, Supportive, rewarding, inspiring and motivated
Revisión Publicado hace 5 años
They help you fast and kindly.
Revisión Publicado hace 5 años
Our leadership always backs us up and never places any blame when things go wrong. They are super supportive and are always helpful in removing any roadblocks our team might have. They feel more like super hero co-workers than managers.
Revisión Review del Departamento de Ingienería · Publicado hace 6 años
very supportave. Motivates me to be my best
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
They seem to realize that the ones on the ground are the reason for their success. They treat us well
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
They support their staff no matter what position!
Revisión Review del Departamento de Ventas · Publicado hace 6 años
Supportive helpful caring kind amazing
Revisión Publicado hace 5 años
They seem to be fairly well experienced.
Revisión Publicado hace 4 años
authenticity and transparency. Great vision
Revisión Publicado hace 4 años
They are quick to respond
Revisión Publicado hace 4 años
¿En qué necesita mejorar el equipo de liderazgo?
Providing experienced personel to solve problems rather than a call center from India who has no idea what we do for a job and cant solve a problem that isnt from a script
Revisión Publicado hace un mes
Communication and to properly email someone back
Revisión Publicado hace 2 años
Investigating complaints. a lot of what customers complain about are lives. they are just trying to get free things and in the interim they are Ruining our ratings and essentially bringing down the possibility of not getting any type of work
Revisión Publicado hace 2 años
Clear, direct communication. Compassion & understanding when shoppers are working hard to shop and satisy customers. Some leniency should be shown.
Revisión Review del Departamento de Customer Success · Publicado hace 3 años
There is no line of communication between shoppers and anyone on the excellence team. Only way to communicate are to get issues resolved is through email which can take 3 to 5 business days for a reply. Then if you do email them the first email back is a generic go to check the Shopper hub
Revisión Publicado hace 4 años
Standing up for their workers
Revisión Publicado hace 4 años
Caring about employees and fostering a good working environment.
Revisión Publicado hace 4 años
They need to value the work shoppers do everyday
Revisión Publicado hace 4 años
Transparency. Not lying to contractors
Revisión Publicado hace 4 años
Communication is something that is great when you're in the field. But awful when you need to manage backend workings
Revisión Publicado hace 4 años
Take care of shoppers first. Raise our pay.
Revisión Publicado hace 4 años
Communication and taking phone calls instead of just emailing
Revisión Publicado hace 5 años
Communication instead of just texting or email
Revisión Publicado hace 5 años
How to tell the truth when you deactivate a person account without cause or reactions
Revisión Review del Departamento de Customer Success · Publicado hace 5 años
Shipt needs to pay their shoppers appropriately. They are being preyed on and exploited.
Revisión Publicado hace 5 años
They need to not be so jumpy to deactivate without even looking into a situation. You run a business but live with the theory that the customer or store associate is always right, and that’s not the case. You get rid of the best shoppers without even talking to them at all. Again, you will be sue
Revisión Review del Departamento de Customer Success · Publicado hace 5 años
Acknowledging the shipt shopper .
Revisión Publicado hace 5 años
Needs training in be clear in instructions
Revisión Publicado hace 4 años
Listening to the shoppers who work day in and day out!
Revisión Publicado hace 4 años
I'm not exaggerating when I say everything
Revisión Publicado hace 2 meses