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Shipt Company Culture
Shipt Culture
This score is derived from employee ratings & reviews4.2/5
Shipt's Overall Culture is rated B
Top Rated Culture Dimensions
Environment
AOffice Culture
A-Diversity
B+Gender
B+Professional Development
BShipt CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Kamau Witherspoon
68 /100
See More
Diversity at Shipt
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Diverse employees at Shipt have rated Outlook, Team, and Environment as the highest categories they have scored
Women at Shipt
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at Shipt have rated Team, Outlook, and Retention as the highest categories they have scored
Shipt eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
15
Shipt employees are 15% more likely to recommend Shipt as a great place to work
| 52% | Promoters |
|---|---|
| 11% | Passives |
| 37% | Detractors |
Working at Shipt
Working at Shipt is rated highly by 790 employees, across various culture dimensions. Shipt employees are most satisfied about Environment, Office Culture, and Professional Development categories, putting Shipt’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Anniston, AL. See below in detail how working at Shipt was rated by employees.
Overall Company Culture at Shipt
B
Overall Company Culture at Shipt is rated B
Last updated a month ago
Top
25%
Shipt ranks in the Top 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Shipt Employee Reviews
Out of 1011 Shipt employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Shipt improve their work culture.
| Positive Reviews | 81% |
|---|---|
| Constructive Feedback | 19% |
Positive Reviews From Shipt Employees
- What is most positive about the culture and environment at your company?Me i make things happen for myself
- What are some of the best things about your team?There is no team at shipt. As a shopper you are solely reaponsible for the choices you make for customers orders. There is not enough training or guidelines for acenarios that occur daily with Shipt shopping. Its an entire catastrophe.
- What makes you most happy at work?Meeting new people makes my day.
Constructive Feedback From Shipt Employees
- What's going wrong and how can it be improved?Bundles every order. Prioritizes profits over customer service as stated.
- What's going wrong and how can it be improved?Listen to shoppers and customers. Pay shoppers appropriately. Get rid of bubdles.
- What does the leadership team need to get better at?Communication and to properly email someone back
Shipt Company Information
Shipt Company Overview
Shipt is a membership-based online retail marketplace delivering fresh foods, household essentials, electronics, beauty and wellness products and more through a community of shoppers and a convenient app.
Shipt was founded in 2014 and its current CEO is Kamau Witherspoon. Since its inception 12 years ago, Shipt has grown to 1100 employees.
Shipt Mission, Vision & Values
Shipt Mission Statement
Shipt is a membership-based online grocery marketplace delivering fresh foods and household essentials through a community of shoppers and a convenient app.
Shipt Values
- People first
- We put excellence on repeat
- Move fast, then celebrate wins
- Our team is built on trust
- Build community
Sustainability and Corporate Social Responsibility at Shipt
Shipt helps people get the things they need.
Shipt works to ensure families and children have access to resources necessary to sustain healthy lives.
| Headquarter | 17 20th Street North, Suite 100 Birmingham, AL 35203 United States of America |
|---|---|
| Website | www.shipt.com |
| Founding Date | 2014 |
| Tel | 205-502-2500 |
| Company Status | Private |
| Jobs | www.shipt.com/careers |
| Social Sites |
Shipt Competitors
Shipt competitors include Instacart, Amazon, Cornershop, and Peapod. Shipt ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Shipt compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Shipt Employees
Shipt has 1100 employees. 790 employees at Shipt have reviewed Shipt across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 790 Shipt employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Shipt are not very pleased with their total compensation at Shipt, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Shipt are pleased with their team. 790 Participants grade the quality of their coworkers a B. The majority believe the meetings at Shipt are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Shipt believe the environment at Shipt is positive. Most Participants believe the pace of work at Shipt is comfortably fast. About 62% of the employees at Shipt work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Shipt are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Shipt employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Shipt report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Shipt have 2 meetings
Meetings
A Day in the Life
81% of Shipt employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Shipt employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Shipt employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Shipt employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
78% of Shipt employees call their work environment positive
Environment
Joining Shipt - Employee Onboarding
The prevailing opinion from employees about joining Shipt is that the company was very prepared on their first day. Shipt employees concluded that their overall onboarding experience was positive. 86% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Shipt KPIs and OKRs
Shipt KPIs and OKRs are most clear in the Business Development department and Customer Support department, whilst employees in Marketing and Engineering departments think their goals least clear. Out of 34 Shipt employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 31 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Shipt CEO & Leadership
68 /100
Shipt CEO Awards and Recognitions
Shipt’s CEO Kamau Witherspoon started in this role in 2022. Kamau’s approval rate is just above average, putting Kamau in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Anniston, AL. Kamau Witherspoon is well regarded by employees for the Environment Shipt offers, and ranks among the Top 10% of CEOs by employees in that category. Kamau is most liked by employees in the Finance department and employees in the HR department. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to Shipt’s competitors, Kamau Witherspoon ranks just above Peapod’s CEO Jennifer Carr Smith. With Kamau’s leadership, Shipt employee respondents are most happy about their Environment and Office Culture. Kamau was rated slightly below average for Compensation.
Shipt Leadership
The Shipt Executive Team is rated a “C+” and led by CEO Kamau Witherspoon, Chief Technology Officer Mike Calvo, and Chief Business Strategy Officer Rina Hurst
Kamau Witherspoon CEO / President
Kamau Witherspoon serves as the CEO / President of Shipt.
Mike Calvo Chief Technology Officer
Mike Calvo serves as the Chief Technology Officer of Shipt.
Rina Hurst Chief Business Strategy Officer
Rina Hurst serves as the Chief Business Strategy Officer of Shipt.
Molly Snyder Chief Communications Officer
Molly Snyder serves as the Chief Communications Officer of Shipt.
Karl Varsanyi Chief Product Officer
Karl Varsanyi serves as the Chief Product Officer of Shipt.
Kevin Ward SVP of People
Kevin Ward serves as the SVP of People of Shipt.
Chris Falk Chief Financial Officer
Chris Falk serves as the Chief Financial Officer of Shipt.
Courtney Richardson Chief People and Community Officer
Courtney Richardson serves as the Chief People and Community Officer of Shipt.
Linda Seal Chief Legal Officer
Linda Seal serves as the Chief Legal Officer of Shipt.
Shipt Salaries
How much does Shipt pay?
How much do people at Shipt get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shipt is $112,323, or $54 per hour, while the estimated median salary is $116,354, or $55 per hour.
At Shipt, the highest paid job is a Group Product Manager at $179,104 annually and the lowest is an Admin Assistant at $47,108 annually. Average Shipt salaries by department include: Customer Support at $80,837, Business Development at $112,912, Engineering at $127,299, and Communications at $83,116. Half of Shipt salaries are above $116,354.
430 employees at Shipt rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 1341 ratings) while 421 employees at Shipt rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 447 ratings).
Salaries contributed from Shipt employees include job titles like Senior Developer, DevOps, Developer, and Marketing Manager. Comparably data has a total of 5 salary records from Shipt employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $245k | $245k | 83rd Percentile |
100th Percentile $288k | $288k | 100th Percentile |
$112,323*
Average Compensation
$116,354*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Shipt Salaries by City
Shipt Salaries by Department
Diversity & Inclusion at Shipt
Diverse employees at Shipt score the company 77/100 across various culture categories, placing Shipt in the Top 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Shipt across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Shipt Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Shipt PTO
Shipt's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Shipt's most important benefit besides Healthcare when ranked by employees, with 53% of employees saying it is the most important benefit. Shipt's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Shipt Careers
Shipt Jobs
No Recent Jobs found for Shipt on Comparably
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H1B Visa
In 2019, Shipt applied for 20 H1B visas. Of the work permits applied for, 85% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Shipt unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
Shipt has a total of 1100 employees
20
Total Applied
H1B Applications Outcome
- 85% Granted (17 out of 20)
- 5% Denied (1 out of 20)
- 10% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 20)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 20)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Shipt Know You Want To Work There
Overview of Candidates Interested in Shipt on Comparably
Candidates By Department
All Industries | 38% | |
|---|---|---|
Engineering | 24% | |
Product | 14% | |
Sales | 10% | |
Design | 5% | |
Other | 10% |
Candidates By Location
Birmingham | 29% | |
|---|---|---|
San Francisco | 24% | |
Kansas City | 5% | |
Los Angeles | 5% | |
Portland | 5% | |
Other | 33% |
Shipt Internship Program
Acquiring a position in Shipt's Internship Program is generally somewhat difficult. Why intern at Shipt? Employees are happy at Shipt and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Shipt employees say they’re never bored at work. Additionally, 77% have developed close friendships with their co-workers.
How difficult is it to get an internship at Shipt?
Engineering
Marketing
Operations
Business Development
Customer Support
Very Difficult8%
Somewhat Difficult62%
Not Difficult15%
Difficult0%
Does Not Offer Internships15%
Answered by 13 Engineering Interns
Very Difficult20%
Somewhat Difficult20%
Not Difficult0%
Difficult0%
Does Not Offer Internships60%
Answered by 5 Marketing Interns
Very Difficult0%
Somewhat Difficult33%
Not Difficult0%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Operations Interns
Very Difficult0%
Somewhat Difficult100%
Not Difficult0%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Business Development Interns
Very Difficult0%
Somewhat Difficult20%
Not Difficult0%
Difficult0%
Does Not Offer Internships80%
Answered by 5 Customer Support Interns
Frequently Asked Questions regarding Shipt
What is Shipt address?
Shipt location is at 17 20th Street North, Suite 100
Who is the CEO of Shipt?
Shipt CEO is Kamau Witherspoon, their score by employees is 68
What is Shipt eNPS?
The eNPS for Shipt is 15
What is the salary for CS Rep in Shipt?
CS Rep average salary in the US is 56k
What are the salaries in the Legal in Shipt?
The average salaries for Legal in Shipt is 173k
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