
Shipt KPIs and OKRs are most clear in the Business Development department and Customer Support department, whilst employees in Marketing and Engineering departments think their goals least clear. Out of 34 Shipt employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 31 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Shipt is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Shipt employees shared they generally receive helpful feedback every week or once a month, while 83% of Shipt employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.