
At Books A Million 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Books A Million's KPIs and OKRs is essential for its success. Out of 8 Books A Million employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Books A Million is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Books A Million employees shared they generally receive helpful feedback never or once a quarter, while 33% of Books A Million employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.