Synchrony Empresa Reclamada
We're shaping the future of retail financing and customer engagement every day. How? Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. leer más
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It's not a bank bank. Open all the time even holidays. Have to change schedule every 6 months. You can't have weekends off. Not a lot of reasons to not look for another job
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The co workers are great and helpful.
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¿Qué mejorarías en el proceso de entrevistas de tu empresa?
Be more open minded and more honest about the company
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¿Qué son algunas de las mejores cosas de tu equipo?
We work together to build each other up. Changes are implemented same day with no real up skill of what changes. So we have to work together so we don't get written up.
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¿Qué necesita mejorar el equipo directivo?
Figure out what to do about not letting people have weekends off. At least offer a rotation. Listen to the employees who work on why can improve. Money isn't always the problem or the answer.
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¿Qué va mal y cómo puede mejorarse?
Customers tell us in 9/10 calls they don't like the ivr and it never gets addressed. Customers get asked the same up sale every call even after saying no 10 times. We still have to ask or be written up
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
We are sales people selling products and we get no commission. If we don't up sale we get written up but we get no bonus for the update. It's all hammer and no rewards. It's just here's a timed call they only want to make a payment but also ask them 20 mins of questions. Then,why was your call long?
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