Synchrony Leadership Employee Reviews
What do you like best about the leadership team?
Good at in person engagement
Review from Marketing Dept
They are engaged with their teams and work with you on anything that comes up
Transparency, Caring about mental wellness of employees
They try to resolve the issues if there are any
My career started as a frontline representative and I currently hold an assistant vice president role. My experience with leadership at all levels is consistent and I have always feel supported. Because of my experience I have gained the cultural awareness to pay it forward to those reporting to me.
They listen to your needs
They believe in full transparency
Over the last several years there's been movement within transparency, leading with a vision that trickles down leadership and the continuation of placing a premium on people matter.
The leadership is amazing, they will go out of the box to help the agents
They let you work at flexible work hours
Honesty and passion drives us to deliver!
They appear to care about employees. But direct managers do what they please and don't follow the the mesage from the top.
Review from Marketing Dept
Leadership are consistently empathetic and supportive.
Review from Customer Support Dept
The leader is very helpful and understanding provide valuable information and feedback
Transparency, strategic thinking, commitment to values
Review from Marketing Dept
Our leadership team is open, compassionate, smart, inclusive and people I respect and look up to.
Leadership is open and inviting
Review from Customer Support Dept
The leadership at Synchrony cares about the employees and takes steps to make sure they are heard.
They try to make the company a friendly environment
Review from Customer Support Dept
They truly care about us
What does the leadership team need to get better at?
Figure out what to do about not letting people have weekends off. At least offer a rotation. Listen to the employees who work on why can improve. Money isn't always the problem or the answer.
training, knowledge database, time manahement,
They need to pay a person what it is worth to do the job they're doing. They pay you your salary based off of what you were previously making. Doesn't matter that 16 people are doing the same job but there is a $40,000 difference in some of the salaries.
Review from Finance Dept