Synchrony Competitors | Comparably
Synchrony Claimed Company
We're shaping the future of retail financing and customer engagement every day. How? Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. read more
EMPLOYEE
PARTICIPANTS
189
TOTAL
RATINGS
1648
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Synchrony Competitors

Synchrony competitors include Ally Financial Inc., CareCredit, Goldman Sachs, Great Western Bank and Loomis. Synchrony ranks 1st in CEO Score on Comparably vs its competitors. See below how Synchrony compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
5th

Synchrony Competitors at a Glance

Product Quality Score Comparison

Synchrony Ranks 5th in Product Quality Score

199 Customers rate Synchrony's Product Quality Score a 2.1/5, which ranks it 5th against its competitors, below Ally Financial Inc..

  1. 1st
    Goldman Sachs
    3.5 / 5
  2. 2nd
    Great Western Bank
    2.6 / 5
  3. 3rd
    Loomis
    2.2 / 5
  4. 4th
    Ally Financial Inc.
    2.1 / 5
  5. 5th
    Synchrony
    2.1 / 5
  6. 6th
    CareCredit
    1.6 / 5
Product Quality Score Comparison
RankCompany Score
1Goldman Sachs71
2Great Western Bank52
3Loomis45
4Ally Financial Inc.43
5Synchrony42
6CareCredit33
NPS Comparison

Synchrony Ranks 4th in Net Promoter Score

227 Customers rate Synchrony's Net Promoter Score a -44, which ranks it 4th against its competitors, below Ally Financial Inc.. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Synchrony to a friend?”.

  1. 1st
    Goldman Sachs
    27
  2. 2nd
    Great Western Bank
    -28
  3. 3rd
    Ally Financial Inc.
    -40
  4. 4th
    Synchrony
    -44
  5. 5th
    CareCredit
    -77
  6. 6th
    Loomis
    -100
NPS Comparison
RankCompany Score
1Goldman Sachs27
2Great Western Bank-28
3Ally Financial Inc.-40
4Synchrony-44
5CareCredit-77
6Loomis-100
Pricing Score Comparison

Synchrony Ranks 4th in Pricing Score

190 Customers rate Synchrony's Pricing Score a 2/5, which ranks it 4th against its competitors, below Ally Financial Inc..

  1. 1st
    Goldman Sachs
    3.5 / 5
  2. 2nd
    Great Western Bank
    2.5 / 5
  3. 3rd
    Ally Financial Inc.
    2.2 / 5
  4. 4th
    Synchrony
    2 / 5
  5. 5th
    CareCredit
    1.5 / 5
  6. 6th
    Loomis
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Goldman Sachs70
2Great Western Bank51
3Ally Financial Inc.45
4Synchrony41
5CareCredit31
6Loomis10
Customer Service Comparison

Synchrony Ranks 5th in Customer Service

185 Customers rate Synchrony's Customer Service a 2/5, which ranks it 5th against its competitors, below Ally Financial Inc..

  1. 1st
    Goldman Sachs
    3.6 / 5
  2. 2nd
    Loomis
    3 / 5
  3. 3rd
    Great Western Bank
    2.2 / 5
  4. 4th
    Ally Financial Inc.
    2.1 / 5
  5. 5th
    Synchrony
    2 / 5
  6. 6th
    CareCredit
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Goldman Sachs72
2Loomis60
3Great Western Bank44
4Ally Financial Inc.43
5Synchrony40
6CareCredit23
Overall Culture Score Comparison

Synchrony Ranks 1st in Overall Culture Score

189 Employees rate Synchrony's Overall Culture a 75/100, which ranks it 1st against its competitors, below Ally Financial Inc.. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    TIED
    Ally Financial Inc.
    75 / 100
  2. 1st
    TIED
    Synchrony
    75 / 100
  3. 3rd
    CareCredit
    71 / 100
  4. 4th
    Goldman Sachs
    70 / 100
  5. 5th
    Great Western Bank
    70 / 100
  6. 6th
    Loomis
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1Ally Financial Inc.75
1Synchrony75
3CareCredit71
4Goldman Sachs70
5Great Western Bank70
6Loomis48
eNPS Comparison

Synchrony Ranks 1st in Employee Net Promoter Score

142 Employees rate Synchrony's Employee Net Promoter Score a 49, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Synchrony to a friend?”.

  1. 1st
    Synchrony
    49
  2. 2nd
    Ally Financial Inc.
    32
  3. 3rd
    Goldman Sachs
    1
  4. 4th
    Great Western Bank
    -40
  5. 5th
    Loomis
    -63
eNPS Comparison
RankCompany eNPS
1Synchrony49
2Ally Financial Inc.32
3Goldman Sachs1
4Great Western Bank-40
5Loomis-63
Gender Score Comparison

Synchrony Ranks 2nd in Gender Score

22 Employees rate Synchrony's Gender Score a 71/100, which ranks it 2nd against its competitors, below Ally Financial Inc.. The Gender Score tracks how positively women rate their experience at Synchrony.

  1. 1st
    Ally Financial Inc.
    78 / 100
  2. 2nd
    Synchrony
    71 / 100
  3. 3rd
    Goldman Sachs
    70 / 100
Gender Score Comparison
RankCompany Score
1Ally Financial Inc.78
2Synchrony71
3Goldman Sachs70
Diversity Score Comparison

Synchrony Ranks 2nd in Diversity Score

22 Employees rate Synchrony's Diversity Score a 72/100, which ranks it 2nd against its competitors, below Ally Financial Inc.. The Diversity Score tracks how positively diverse employees rate their experience at Synchrony.

  1. 1st
    Ally Financial Inc.
    73 / 100
  2. 2nd
    Synchrony
    72 / 100
  3. 3rd
    CareCredit
    69 / 100
  4. 4th
    Goldman Sachs
    67 / 100
Diversity Score Comparison
RankCompany Score
1Ally Financial Inc.73
2Synchrony72
3CareCredit69
4Goldman Sachs67
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