The Cheesecake Factory Outlook Employee Reviews | Comparably
The Cheesecake Factory Empresa Reclamada
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. leer más
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The Cheesecake Factory Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Having the opportunity to expand you as a person into meet and greet new people and socialize well

Revisión Publicado hace 9 meses

They're comfortable with my peers around able to socialize and have developing conversations that can enhance my work ethics and learn new skills as I go

Revisión Publicado hace 9 meses

The relationships i build with the people i work with.

Revisión Publicado hace un año

Working together as a team

Revisión Publicado hace un año

Working together as a team

Revisión Publicado hace un año

The experience or learning more ways and recipes or uses of different ingredients

Revisión Publicado hace 2 años

Team work and making customers very happy

Revisión Publicado hace 2 años

Great pay and level up

Revisión Publicado hace 2 años

Everytime i see my co-workers

Revisión Publicado hace 3 años

Interacting with co-workers and setting up a shift to run smoothly.

Revisión Publicado hace 3 años

The people; its a very family cultured environment

Revisión Publicado hace 3 años

my team mates, the training and support, fun times

Revisión Publicado hace 3 años

being around good and postive people

Revisión Publicado hace 3 años

Leaning new skills from different spots and stations.

Revisión Publicado hace 3 años

Big TIPS while meeting new people

Revisión Publicado hace 3 años

When everyone is doing their job correctly and diligently. When servers actually refill pictures and keep stations clean. When everyone does all of their side work. When the kitchen is on top of the food.

Revisión Publicado hace 3 años

Closing out the shift successfully

Revisión Publicado hace 3 años

I feel proud who I represent. I feel valued as my skills and achievements and I am being told by my superiors. I feel appreciated and respected. And I love my job and the people I interact with. And the positive vibes our company has.

Revisión Publicado hace 2 años

The energy and the environment is a comfortable setting

Revisión Publicado hace 2 años

When customers say that they look forward to seeing me.

Revisión Publicado hace 2 años

¿Qué está mal y cómo se puede mejorar?

Lack of care in the restaraunt very few people actually working and leaving others to do all the work

Revisión Publicado hace 3 años

The current managing staff is just downright disrespectful. New managers should come in

Revisión Publicado hace 4 años

Managers don't care and they are showing favoritism.

Revisión Publicado hace 4 años

Poor training bad very bad attitude lack of respect for customer

Revisión Publicado hace 5 años

Management is overworked & have lack of passion. They let us know how fed up they are to the point where asking them for assistance has become a burden. Bus boys are NOT team players whatsoever! Management needs to promote team work & hold staff responsible. Favorites are definitely played here!

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Boost moral and more incentives

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Management at my location does not follow corporate policies, food-safety, FIFO, or the labeling and time stamping of perishable foods. When the issues are brought to their attention, managers retaliate against those who point out the issues.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

We need higher pay, more organization between managers and more resources. If I have to go searching for glassware to get my tables drinks every day, I'm not going to be excited to go to work. I have managers who I ask for help and they tell me to go find a different manager--that shouldn't happen

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Better follow through, praised, and support from corporate.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

They need to pay the employees more and if an employee is begging for hrs and you hire more people it leads to a high turnover rate

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Just hard work, I'm not sure anyone is really excited to go to work

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Budgets are the only thing that matter. Money isn't spent to fix things, buy needed supplies, or on proper staffing. More focus on the guest and less on the numbers. There has to be a balance and it's only lopsided

Revisión Review del Departamento de Ventas · Publicado hace 8 años

The kitchen quality has recently gone down and that has caused the guests to complain a lot more and it can be incredibly embarrassing and frustrating when your guest thinks you did something wrong but in reality the kitchen made it wrong or someone ran it to the table wrong but did not care.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Need management support. Kitchen out of control. Food quality poor. Long ticket times. Employees abused by guests.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Being forced to claim tips I don’t have and getting more money taken out of my paycheck. WE NEED 18% GRATUITY ON CHECKS

Revisión Review del Departamento de Ventas · Publicado hace 8 años

The bakery never has enough staff. Working in the bakery has effected some staff members mental health. Shift hours are either too short and we get sent home early or worker have to pull multiple doubles and are left exhausted with a short break or none at all.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Need busseres to help refill waters and drinks and box up food!

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Over worked and understaffed on a daily basis

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Learn from Google and Facebook CEO

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Better management regarding servers they don’t appreciate bussers and bartenders or kitchen staff

Revisión Publicado hace 8 años

¿Qué es lo que más te gusta de tu empresa?

The food and atmosphere that it is in

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

the fast paced environment and employees

Revisión Publicado hace 4 años

The name recognition it brings when you work there

Revisión Publicado hace 5 años

Fresh food, good people ,good benefits, nice management

Revisión Review del Departamento de Ventas · Publicado hace 6 años

The culture and how thing ate set up

Revisión Review del Departamento de Producto · Publicado hace 7 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Better equipment and more workers

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

The pay need to be improved

Revisión Publicado hace 3 años

management would be my top priority

Revisión Publicado hace 4 años

Nothing everything seems to work the way it is

Revisión Publicado hace 5 años

Hours, wage pay, bonuses, maternity leave program

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Review Sentiment at The Cheesecake Factory

75
75%
25
25%

About The Cheesecake Factory's Outlook

B-
72/100

Where This Score Ranks The Cheesecake Factory's Outlook

TOP
40%

In the Top 40% of 1226 similar size companies on Comparably

TOP
50%

In the Top 50% of 340 companies in Los Angeles

1st

1st place versus 5 competitors rated on Comparably

The Cheesecake Factory's Outlook is scored a B- by 1751 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” The Cheesecake Factory's Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of The Cheesecake Factory's stronger culture attributes. Use the filters below to understand The Cheesecake Factory employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 4 days ago.

Rate Outlook the Highest

  • Department - IT
    +24%
  • Department - Product
    +19%
  • Experience - Entry Level
    +19%

Rate Outlook the Lowest

  • Ethnicity - Other
    -8%
  • Department - HR
    -7%
  • Experience - 1 to 3 Years
    -5%

How The Cheesecake Factory's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1090 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

75
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico46%
Bueno33%
Neutral14%
Malo4%
Terrible3%
How do your customers perceive your company?
AnswerPercent
65%
No35%
Are you typically excited about going to work each day?
×
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