The Cheesecake Factory Environment Employee Reviews | Comparably
The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
EMPLOYEE
PARTICIPANTS
1119
TOTAL
RATINGS
9203
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The Cheesecake Factory Environment Employee Reviews

What is most positive about the culture and environment at your company?

Fantastic people willing to help you learn new skills teaching things that can enhance your worth ethics so respect and take time and patient to help you

The managers are very good compared to everywhere else i worked.

Everybody is friendly and kind

They're really diversified business company

The support from our teammates.

People are nice to eachother

My team helps and make me feel like family

Being kind and funny happy

Support of the people around me. Very inclusive.

We do alot of work for the military and medical field so I'm very proud at times.

The smiles and friendliness, when it's there

People. We share the same passion for the industry, we love to learn, give back and our values bond us all.

Friendly people. Can work under pressure they are always smile so you can see the positive in every corner of the restaurant.

The breaths of fresh air during a small break

Excuse me, what do you mean?

Talking about how bad our company actually is and what could be done to solve the problem

When certain servers and employees are on top of their work, as well as being able to multitask and converse politely.

Ive had some personal issues outside of work and it had been starting to reflect in my work ethic but my peers and managers made me feel supported and they remain honest and true to my productivity and wellness!

A bright spot is the philanthropic nature of the company. Very charitable..

Talking to and interacting with co workers

What needs to change to make the company culture better?

The managers. We meed a whole new manager system.

Managers are unprofessional and disrespectful.

Better management and employees that works and treat all equal.

If management leads by example maybe staff will actually do more with some sense of urgency.

Better managnent (as in their attitude, respect towards staff, fairness, discrete, mannerisms, and disputing favoritism)

They just need to do better like that said that's like planet simple they need to do better like you know it's just not right the way they treat people in the way they made me feel like you spent the entire time making me feel small and making me feel like a was an worth that are wasn't good enough

Secret cameras on team members so you can believe what is really going on in our restaurant.

Review from Customer Success Dept

Too much to list no control or organization

More friendly manager and for them to actually care about employees

Review from Sales Dept

Trust and integrity needs to be better.

Review from Customer Support Dept

Work together from the beginning till the end ( together like a real team not fake)

Review from Customer Support Dept

All management cares about it profit and sales. This makes for a terrible work environment. Managers force sick employees. Servers will get sat four tables at once and instead of offering help, managers ask the server to run food and show tables.

Review from Customer Support Dept

We need to get rid of the negative team players

Review from Sales Dept

People knowing what their job is for the day & keeping up with it. Having a good attitude towards everyone even when things start to get busy. Understand that everyone is trying to do their jobs to the best of their abilities & not get angry when someone doing their job effects what you had planned.

Review from Sales Dept

Stop doing more with less. Value associates it's not easy to work at cheesecake

Review from Operations Dept

Stop cutting hourly budget and allow us the pay what people deserve

Review from Operations Dept

Review Sentiment at The Cheesecake Factory

75
75%
25
25%

About The Cheesecake Factory's Environment

A
75/100

Where This Score Ranks The Cheesecake Factory's Environment

TOP
10%

In the Top 10% of 1188 similar size companies on Comparably

TOP
30%

In the Top 30% of 318 companies in Los Angeles

1st

1st place versus 5 competitors rated on Comparably

The environment at The Cheesecake Factory is considered positive by 65% of employees and regarded as having an “extremely fast” work pace by 169 employees. Relative to its competitors, Five Guys Burgers & Fries, P.F. Chang's, California Pizza Kitchen, BJ's Restaurants, and Maggiano's, The Cheesecake Factory's environment score ranks in 1st place. This also puts them in the Top 10% of 1188 similar sized companies (10,000+ Employees) on Comparably and Top 30% of 318 companies in Los Angeles.

Rate Environment the Highest

  • Department - IT
    +12%
  • Experience - Entry Level
    +9%
  • Department - Communications
    +7%

Rate Environment the Lowest

  • Ethnicity - Asian or Pacific Islander
    -4%
  • Ethnicity - Other
    -4%
  • Department - Customer Success
    -3%

How The Cheesecake Factory's Environment Score is Calculated

FILTER RATINGS BY

Results from 370 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less36%
832%
1017%
125%
More than 1210%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast46%
Comfortably fast39%
Moderate11%
A bit slow2%
Bureaucratic2%
What's the work pace at your company?
AnswerPercent
Positive65%
Negative35%
Is your work environment positive or negative?
AnswerPercent
Yes60%
No40%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes65%
No35%
Do you have a close friend at work?
AnswerPercent
5% or Less79%
5-10%13%
10-25%4%
25-50%0%
50%+4%
What % of the time are you bored at work?
×
Rate your company