The Cheesecake Factory Culture | Comparably
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The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
EMPLOYEE
PARTICIPANTS
1119
TOTAL
RATINGS
9203

The Cheesecake Factory Company Culture

The Cheesecake Factory Culture

This score is derived from employee ratings & reviews
3.8/5
The Cheesecake Factory's Overall Culture is rated B

Top Rated Culture Dimensions

The Cheesecake Factory CEO

Top 35%Top 35% of Similar Size Companies on Comparably
David Overton The Cheesecake Factory's CEO
David Overton
71 /100

Diversity at The Cheesecake Factory

Top 25%Top 25% of Similar Size Companies on Comparably
B

Diverse employees at The Cheesecake Factory have rated Outlook, CEO Rating, and Environment as the highest categories they have scored

Women at The Cheesecake Factory

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at The Cheesecake Factory have rated Environment, Outlook, and CEO Rating as the highest categories they have scored

The Cheesecake Factory eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

0

The Cheesecake Factory employees are 0% more likely to recommend The Cheesecake Factory as a great place to work

42%Promoters
16%Passives
42%Detractors

Working at The Cheesecake Factory

Working at The Cheesecake Factory is rated average by 1119 employees, across various culture dimensions. The Cheesecake Factory employees are most satisfied about Environment, Professional Development, and CEO Rating categories, putting The Cheesecake Factory’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Los Angeles. See below in detail how working at The Cheesecake Factory was rated by employees.

Overall Company Culture at The Cheesecake Factory

B

Overall Company Culture at The Cheesecake Factory is rated B

Last updated 22 days ago

Top
35%

The Cheesecake Factory ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1119 Employees

View Results
0
20
40
60
80
100
Legal
85
Legal85
IT
81
IT81
Product
76
Product76
Communications
73
Communications73
Customer Support
72
Customer Support72
Operations
72
Operations72
Sales
69
Sales69
Customer Success
68
Customer Success68
HR
66
HR66

The Cheesecake Factory Employee Reviews

Out of 990 The Cheesecake Factory employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping The Cheesecake Factory improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From The Cheesecake Factory Employees

  • What do you like best about the leadership team?
    Very Professional, Passion, Friendly and Knowledgeable
  • What did you like most about the interview process?
    I felt like i belong there
  • What did you like most about the interview process?
    They were fair and honest up front with you and was willing to help you grow

Constructive Feedback From The Cheesecake Factory Employees

  • What do your coworkers need to improve and how could you work together better?
    They need to focus on being helpful to others when in need instead of just doing their job fast and sloppy, and not caring about our fellow coworkers
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Reformatting of scope pf wrols and worksplit, as well as all relevant processess.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Because my peers get more money at other companies. Cheesecake doesn't pay much. The other side of the coin is that I absolutely love what I do and the company.

The Cheesecake Factory Company Information

The Cheesecake Factory Company Overview

Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests.

The Cheesecake Factory was founded in 1978 and its current CEO is David Overton. Since its inception 48 years ago, The Cheesecake Factory has grown to 38800 employees.

The Cheesecake Factory Mission, Vision & Values

The Cheesecake Factory Mission & Values

We're known for our cheesecakes and fresh food, but it's our people that make us special. With over 250 menu items made fresh from scratch daily, our top-of-the-line chefs and superstar servers are the best at what they do because they're expected to deliver the best to our guests. Everything we do, we do it with passion, precision, and excellence. And the best part? We have a great time doing it. Check out #SoCheesecake and #LifeAtCheesecake to get a glimpse into what it's like to be part of our family!

The Cheesecake Factory Vision Statement

Through a shared commitment to excellence, we are dedicated to the uncompromising quality of our food, service, people and profit, while taking exceptional care of our guests and staff. We will continuously strive to surpass our own accomplishments and be recognized as a leader in our industry.

Headquarter26901 Malibu Hills Road
Calabasas, CA 91301
United States of America
Websitewww.thecheesecakefactory.com
Founding Date1978
Tel+1-818-871-3000
Company StatusPublic
StockCAKE
Jobsjobs.thecheesecakefactory.com/page/show/search-jobs
Social Sites

The Cheesecake Factory Competitors

The Cheesecake Factory competitors include Five Guys Burgers & Fries, P.F. Chang's, California Pizza Kitchen, and Maggiano's. The Cheesecake Factory ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how The Cheesecake Factory compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    The Cheesecake Factory's Logo
    The Cheesecake Factory
    3.8/5
  2. #2
    Five Guys Burgers & Fries' Logo
    Five Guys Burgers & Fries
    3.2/5
  3. #3
    P.F. Chang's' Logo
    P.F. Chang's
    2.5/5
  4. #4
    California Pizza Kitchen's Logo
    California Pizza Kitchen
    2.4/5
  5. #5
    Maggiano's' Logo
    Maggiano's
    2.4/5
  • Culture Video
  • New menu roll-outs are a great reason to celebrate with a themed party. Check out this football-themed party at our San Diego location!
  • Culinary stars showing off their handy work.
  • What's the fun in being a great place to work if you can't celebrate it with some props?
  • Our people couldn't be prouder to be #SoCheesecake!
  • A typical shift alignment meeting - getting pumped before the dinner rush!
  • Every fall, we host a peanut butter drive where we donate gallons of peanut butter to local food pantries. Here's one of our restaurants posing with the collection they made!
  • Our restaurants celebrating our "Great Place to Work" honor, awarded by FORTUNE

The Cheesecake Factory Employees

The Cheesecake Factory has 38800 employees. 1119 employees at The Cheesecake Factory have reviewed The Cheesecake Factory across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 22 days ago.

Overall, the 1119 The Cheesecake Factory employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at The Cheesecake Factory are generally satisfied with their total compensation at The Cheesecake Factory, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at The Cheesecake Factory are generally satisfied with their team. 1119 Participants grade the quality of their coworkers a C+. The majority believe the meetings at The Cheesecake Factory are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at The Cheesecake Factory believe the environment at The Cheesecake Factory is positive. Most Participants believe the pace of work at The Cheesecake Factory is extremely fast. About 68% of the employees at The Cheesecake Factory work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at The Cheesecake Factory are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
The Cheesecake Factory employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at The Cheesecake Factory report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at The Cheesecake Factory have 1 meeting
Meetings
A Day in the Life
78% of The Cheesecake Factory employees look forward to interacting with their team every day
Coworkers
A Day in the Life
The Cheesecake Factory employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of The Cheesecake Factory employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
The Cheesecake Factory employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
65% of The Cheesecake Factory employees call their work environment positive
Environment

Joining The Cheesecake Factory - Employee Onboarding

The prevailing opinion from employees about joining The Cheesecake Factory is that the company was very prepared on their first day. The Cheesecake Factory employees concluded that their overall onboarding experience was positive. 96% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

The Cheesecake Factory KPIs and OKRs

At The Cheesecake Factory 69% of employees think their department KPIs and OKRs are clear. Employees’ understanding of The Cheesecake Factory's KPIs and OKRs is essential for its success. Out of 27 The Cheesecake Factory employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 19 have said yes.

AnswerPercent
Yes70%
No30%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes69%
No31%
Are the KPIs/OKRs for your department clear?

The Cheesecake Factory CEO & Leadership

The Cheesecake Factory CEO - David Overton

David Overton The Cheesecake Factory's CEO
71 /100

David’s approval rate is just above average, putting David in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Los Angeles. David Overton is well regarded by employees for the Environment The Cheesecake Factory offers, and ranks among the Top 10% of CEOs by employees in that category. David is most liked by employees in the IT department and employees in the Product department. However, employees in the Legal department have a slightly unfavorable view of the CEO. When compared to The Cheesecake Factory’s competitors, David Overton ranks just above Five Guys Burgers & Fries’s CEO Jerry Murrell. With David’s leadership, The Cheesecake Factory employee respondents are most happy about their Environment and Professional Development. David was rated slightly below average for Manager.

The Cheesecake Factory Leadership

The The Cheesecake Factory Executive Team is rated a “C+” and led by CEO David Overton, President of the Cheesecake Factory Bakery Incorporated Max Sander Byfuglin, and President David M. Gordon

  • David Overton  CEO / President

    David Overton CEO / President

    David Overton serves as the CEO / President of The Cheesecake Factory.

  • Max Sander Byfuglin President of the Cheesecake Factory Bakery Incorporated

    Mr. Max Sander Byfuglin has been the President of the Cheesecake Factory Bakery Incorporated at The Cheesecake Factory... read more

  • David M. Gordon President

    Mr. David M. Gordon has been the President of The Cheesecake Factory Incorporated since February 18, 2013. Mr. Gordon... read more

  • Debby R. Zurzolo Executive Vice President, General Counsel and Secretary

    Ms. Debby R. Zurzolo has been an Executive Vice President of Cheesecake Factory Incorporated since December 31, 2003 and... read more

  • Matthew Eliot Clark Executive VP & CFO

    Mr. Matthew Eliot Clark, also known as Matt, has been the Chief Financial Officer and Executive Vice President of The... read more

  • Donald Evans Chief Marketing Officer and Senior Vice President

    Mr. Donald Evans has been the Chief Marketing officer of The Cheesecake Factory Incorporated since August 29, 2011 and... read more

  • Cheryl M. Slomann Chief Accounting Officer, Senior Vice President of Finance and Corporate Controller

    Ms. Cheryl M. Slomann serves as Senior Vice President of Finance at The Cheesecake Factory Incorporated and has also... read more

  • Russell Greene Executive Vice President of Operations Services and Sustainability

    Mr. Russell Greene serves as Executive Vice President of Operations Services and Sustainability at The Cheesecake... read more

  • Spero Alex Senior Vice President of Operations - The Cheesecake Factory Restaurants

    Mr. Spero Alex serves as Senior Vice President of Operations - The Cheesecake Factory Restaurants at The Cheesecake... read more

The Cheesecake Factory Salaries

How much does The Cheesecake Factory pay?

How much do people at The Cheesecake Factory get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The Cheesecake Factory is $131,679, or $63 per hour, while the estimated median salary is $135,372, or $65 per hour.

At The Cheesecake Factory, the highest paid job is a General Counsel at $250,544 annually and the lowest is a Receptionist at $38,790 annually. Average The Cheesecake Factory salaries by department include: HR at $115,392, Admin at $48,520, Finance at $116,804, and Sales at $131,111. Half of The Cheesecake Factory salaries are above $135,372.

449 employees at The Cheesecake Factory rank their Compensation in the Top 50% of similar sized companies in the US (based on 1363 ratings) while 439 employees at The Cheesecake Factory rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 459 ratings).

Salaries contributed from The Cheesecake Factory employees include job titles like Sales Manager and Sales Associate. Comparably data has a total of 0 salary records from The Cheesecake Factory employees.

Last updated 23 days ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$103k
$103k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$204k
$204k67th Percentile
83rd Percentile
$240k
$240k83rd Percentile
100th Percentile
$241k
$241k100th Percentile
$131,679*
Average Compensation
$135,372*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

The Cheesecake Factory Salaries by Department

Explore The Cheesecake Factory Salaries

Diversity & Inclusion at The Cheesecake Factory

Diverse employees at The Cheesecake Factory score the company 72/100 across various culture categories, placing The Cheesecake Factory in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The Cheesecake Factory across various culture dimensions.

Ranked Culture the Highest

Women 88/100
Tenure - Less Than 1 Year
Men 84/100
Department - Legal
Diverse Employees 86/100
Department - Legal

Ranked Culture the Lowest

Women 48/100
Department - Customer Success
Men 59/100
Department - HR
Diverse Employees 59/100
Department - HR

The Cheesecake Factory Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

The Cheesecake Factory PTO

The Cheesecake Factory's PTO and Vacation policy typically gives 0-10 days off a year with 73% of employees expected to be work free while out of office. Paid Time Off is The Cheesecake Factory's 2nd most important benefit besides Healthcare when ranked by employees, with 36% of employees saying it is the most important benefit. The Cheesecake Factory's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time21%
Vacation Policy36%
Office Meals0%
401k Contribution43%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes27%
No73%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo6%
$1500 - $2500/mo22%
$1000 -$1500/mo22%
$500 -$1000/mo28%
Less than $500/mo22%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

The Cheesecake Factory Careers

The Cheesecake Factory Jobs

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H1B Visa

In 2019, The Cheesecake Factory applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

The Cheesecake Factory has a total of 38800 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let The Cheesecake Factory Know You Want To Work There

Overview of Candidates Interested in The Cheesecake Factory on Comparably

Candidates By Department

Sales
25%
Finance
13%
HR
13%
Admin
13%
Operations
13%
Other
25%

Candidates By Location

Los Angeles
13%
Shreveport
13%
Beverly Hills
13%
Smyrna
13%
Durham
13%
Other
38%

The Cheesecake Factory Internship Program

Acquiring a position in The Cheesecake Factory's Internship Program is generally does not offer internships. Why intern at The Cheesecake Factory? Employees are happy at The Cheesecake Factory and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. The Cheesecake Factory employees say they’re never bored at work. Additionally, 65% have developed close friendships with their co-workers.

How difficult is it to get an internship at The Cheesecake Factory?

Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Sales Interns

Frequently Asked Questions regarding The Cheesecake Factory

What is The Cheesecake Factory address?

The Cheesecake Factory location is at 26901 Malibu Hills Road

Who is the CEO of The Cheesecake Factory?

The Cheesecake Factory CEO is David Overton, their score by employees is 71

What is The Cheesecake Factory revenue?

The Cheesecake Factory revenue is $2B

What is the salary for Web/Visual Designer in The Cheesecake Factory?

Web/Visual Designer average salary in the US is 96k

What are the salaries in the Finance in The Cheesecake Factory?

The average salaries for Finance in The Cheesecake Factory is 117k

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