The Cheesecake Factory Team Employee Reviews | Comparably
The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
EMPLOYEE
PARTICIPANTS
1119
TOTAL
RATINGS
9203
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The Cheesecake Factory Team Employee Reviews

What are some of the best things about your team?

Willing to get along socialize and adapt to new environments and socializing with people and is there an error that help you on your correction and how to develop new skills on cooking and also all the communication

They wouldn't let you slack or cut corners they want you to grow and accelerate and have new ideas

Make work doesn't feel like work. Amazing people with good vibes

They work hard and fast

They have a commitment to work hard and serve the public

Strong leadership, strong work ethic, team players, take pride in our work.

The relationship between eveyone is amazing

I love my coworkers there.

Good work ethic,,Good at time Management and efficient and effective operation in place for us to work as a team to to work done and things goes smoothly

Relatively friendly and ready to help.

All of it happy fun

Everyone is there for one purpose and that's to take care of the guest that comes in and help us get paid and so we take care of them the best we can or better

Team work and skill building are key and thats somthing we focus on as a whole staff

Working as team and we get along

Great diverse team. Work together toward common goal. Great money!

Proactive. Flexible. Funny. Respectful. Kind

We are all diverse and highly engaged individuals who care about the job and constantly inspire each other to do our best.

Co-workers are hardworking ans come off as friendly and optimistic

Some coworkers are great to be around and actually bring a great work ethic to the team

Certain employees do their job. They are reliable, helpful and work as a team.

What do your coworkers need to improve and how could you work together better?

They need to focus on being helpful to others when in need instead of just doing their job fast and sloppy, and not caring about our fellow coworkers

Work ethic cause its horrible

Adherence to standards. Overall Continuity. I feel like nobody cares what comes out of the kitchen, as long as labor is met.

They need to fix their attitude

Working and not disappearing in the middle of shift

Keeping comments/opinions to themselves, better time etiquette, having common mannerisms.

Uhm. I don't know. I can't tell people to open up their hearts and be cool people. They gotta do that on their own time.

Stop telking about each other

Come to work on time and don't call out every week. And actually work when your at work.

Some locations the staff is good but some are so lazy and they do the bare minimum

Communication between employees management more between front house and backhouse

Review from Customer Success Dept

I like to work with teamwork and helping to others like all together

Review from IT Dept

My coworkers do what they can, and they work hard

Team work. Our veterans who have worked for the restaurant for 10+ years are really bad at it. They work only for themselves and it’s tolerated by management when mentioned. The standards for hiring team Members has dropped through Covid and it definitely show

Review from Customer Success Dept

Better attitudes and mind set

Review from Sales Dept

Well where to begin? I feel I'm doing the best and working great as a part of the Cheesecake team. Minimal team work occurs here. Managers absolutely DO NOT hold these particular employees responsible. We need people running drinks instead of standing at the well.

Review from Operations Dept

Treat people with kindness and quit acting like you are trying to climb over each other to get to the top.

Review from Customer Support Dept

Employees spend a large amount of their time in unproductive ways, such as playing soccer with wads of paper, leaning on counters and talking, taking multiple smoke breaks in short amounts of time, dealing drugs outside the delivery doors, or messing around on phones.

Review from Sales Dept

Everyone feels undervalued and unsupported so in turn we don't always work as a team. We are always asked to do more and more by management, but they don't always give us the tools we need to do our jobs. Why would I go out of my way to help them, when they don't even give me the tools I need

Review from Operations Dept

They need to take their work more seriously

Review from Sales Dept

Review Sentiment at The Cheesecake Factory

75
75%
25
25%

About The Cheesecake Factory's Team

C+
71/100

Where This Score Ranks The Cheesecake Factory's Team

TOP
50%

In the Top 50% of 1239 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 342 companies in Los Angeles

1st

1st place versus 5 competitors rated on Comparably

The Cheesecake Factory's team score is currently ranked in the Top 50% of similar sized companies on Comparably and placed 1st among its competitors. 78% of The Cheesecake Factory employees look forward to interacting with coworkers while 52% believe their company meetings are effective. Among the various teams at The Cheesecake Factory, the IT department ranks the highest in team score.

Rate Team the Highest

  • Tenure - Less than 1 Year
    +21%
  • Experience - Entry Level
    +17%
  • Department - IT
    +12%

Rate Team the Lowest

  • Ethnicity - Other
    -12%
  • Department - HR
    -10%
  • Department - Customer Success
    -7%

How The Cheesecake Factory's Team Score is Calculated

FILTER RATINGS BY

Results from 396 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

74
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes52%
No48%
Are your company's meetings effective?
AnswerPercent
Yes78%
No22%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes35%
No65%
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