VXI Global Solutions Empresa Reclamada
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s leer más
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The experience at VXI has been interesting. The clients are top notch and offer perks such as free TV services to employees on top of hourly and bonuses. The heath care is a bit pricey for most of the employees, so most do not opt in. Leadership at Manager level is strong, others need trained.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
People working together and helping each other out.
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¿Qué es lo que te hace más feliz en el trabajo?
Stability, co-workers, leaders and ability to make bonuses.
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¿Qué es lo que más te gusta de tu equipo directivo?
Positivity and Flexibility with agents.
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¿Qué es lo mejor de tu paquéte de compensación?
Everything is offered for employees; however, the health insurance is pricey.
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¿Qué te gustaría ver mejorar en tu empresa?
I would like to see more professionalism amongst account associates within each facility.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It takes hours from start to offer. They complete everything in same day, unlike most other companies.
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¿Qué es lo que más te gusta de tu empresa?
Flexibility with associates with issues outside of work. There are caring and supportive leaders within this company that value employees.
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¿Qué son algunas de las mejores cosas de tu equipo?
Most try to work together and show professionalism. I would like to see candidates be vetted better as some are not professional or support culture.
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