Xanterra – It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees. | Comparably

Xanterra – It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees.

Xanterra Empresa Reclamada
Xanterra Parks & Resorts is a global diversified travel & hospitality company. leer más
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It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees.

¿Qué fue lo que más te gustó del proceso de entrevista?

Really don't remember if I interviewed- was hired over twenty years ago.

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

We work hard despite the fact that we receive little to no recognition and our supervisors rarely communicate with us.

Revisión
¿Qué es lo que más te gusta de tu empresa?

I like the potential I see to create great experiences for our guests and the chance to meet people from all over the world.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I have worked.in my position 20 years, and as the lead 15. I make eighty cents more an hour than a trainee. Experience and skill should count for something.

Revisión
¿Qué te gustaría ver mejorar en tu empresa?

Respect.for employees. A new general manager and a manager or supervisor for the position I am in - not reporting to someone who has no idea what my responsibilities are.

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¿Qué debe cambiar para mejorar la cultura de la empresa?

A new general manager! Employees treated as assets and not liabilities. Better pay and recognition for years worked and skills learned. Focus on providing good guest service and not just on trimming the budget- especially the labor budget.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Could work together better if we were given the same opportunities for training, encouragement and developmental other departments. Also, if we actually had a supervisor that knew our jobs. Xanterra cut the position and there a no managers or supervisors that actually do the job.

Revisión
¿Qué va mal y cómo puede mejorarse?

Employee morale is negative due to an impersonal general manager that does not communicate with front line employees. This needs to change. Stop making so many cuts to hours in the busy season. Let employees have their microwaves and crockpots back. Supervusors need to have an understanding of jobs

Revisión

Other Employee Reviews for Xanterra

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It's ok. Things are fast and hectic.

Revisión Publicado hace 8 años
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