
When you actually care about the customer and their needs, the rest falls into place.
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They hire warm bodies and every once and a while they get lucky and hire someone good.
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Upper management needs to stop leading by intimidation, value your employees and tell them you appreciate them from time to time and not at a meeting in front of everyone for show, pick up the phone and call your team members.
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Spend a month on a property as a property manager, while trying to get homes set, meet sales goals, DQ goals, and so on all while being micromanaged from a computer screen. The CEO wouldn't last a month as a manager at some of the properties, neither would the regionals.
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Toxic work environment, unobtainable bonus structure, and no show of appreciation, instead we hear about Steve's 10 car garage and David's lavish vacations. The Property managers are earning you all that money and you have no clue how hard we work for it. Call a manager and them you appreciate them
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